---
description: Get a quick and detailed side-by-side comparison for Slack vs 3CX. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Slack vs 3CX Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Audio Conferencing Software](/directory/3795/audio-conferencing/software) > [Slack \<span\>vs\</span\> 3CX](https://www.getapp.com.au/compare/91563/103409/slack/vs/3cx)

# Compare Slack vs 3CX

Canonical: https://www.getapp.com.au/compare/91563/103409/slack/vs/3cx

> Detailed comparison between Slack and 3CX. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Slack | 3CX |
| **Overall rating** | 4.7/5 | 4.4/5 |
| **Total Reviews** | 24110 | 465 |
| **Starting Price** | USD 8.75 | $350.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Slack

- API
- Activity Tracking
- Archiving & Retention
- CRM
- Chat/Messaging
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Real-Time Chat
- Real-Time Data
- Recording
- SSL Security
- Screen Sharing
- Search/Filter
- Single Sign On
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Video Conferencing

### 3CX

- API
- Activity Tracking
- Archiving & Retention
- CRM
- Chat/Messaging
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Real-Time Chat
- Real-Time Data
- Recording
- SSL Security
- Screen Sharing
- Search/Filter
- Single Sign On
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Video Conferencing

## Links

- [View Slack Profile](https://www.getapp.com.au/software/91563/slack)
- [View 3CX Profile](https://www.getapp.com.au/software/103409/3cx)
- [View Original Comparison](https://www.getapp.com.au/compare/91563/103409/slack/vs/3cx)

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