---
description: Get a quick and detailed side-by-side comparison for ServiceNow vs Appian. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ServiceNow vs Appian Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Configuration Tools Software](/directory/2067/configuration-tools/software) > [ServiceNow \<span\>vs\</span\> Appian](https://www.getapp.com.au/compare/9156/107429/servicenow/vs/appian)

# Compare ServiceNow vs Appian

Canonical: https://www.getapp.com.au/compare/9156/107429/servicenow/vs/appian

> Detailed comparison between ServiceNow and Appian. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ServiceNow | Appian |
| **Overall rating** | 4.5/5 | 4.2/5 |
| **Total Reviews** | 351 | 76 |
| **Starting Price** | USD 100.00 | USD 75.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### ServiceNow

- API
- Alerts/Notifications
- Asset Tracking
- Capacity Management
- Compliance Management
- Configurable Workflow
- Contract/License Management
- Dashboard
- Drag & Drop
- IT Cost Management
- License Management
- Monitoring
- Project Management
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Status Tracking
- Support Ticket Management
- Surveys & Feedback
- Task Management

### Appian

- API
- Alerts/Notifications
- Compliance Management
- Drag & Drop
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Task Management

## Links

- [View ServiceNow Profile](https://www.getapp.com.au/software/9156/servicenow)
- [View Appian Profile](https://www.getapp.com.au/software/107429/appian)
- [View Original Comparison](https://www.getapp.com.au/compare/9156/107429/servicenow/vs/appian)

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