---
description: Get a quick and detailed side-by-side comparison for Vivantio vs monday.com AI Work Platform. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Vivantio vs monday.com AI Work Platform Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Vivantio \<span\>vs\</span\> monday.com AI Work Platform](https://www.getapp.com.au/compare/91516/91734/vivantio/vs/monday-com)

# Compare Vivantio vs monday.com AI Work Platform

Canonical: https://www.getapp.com.au/compare/91516/91734/vivantio/vs/monday-com

> Detailed comparison between Vivantio and monday.com AI Work Platform. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Vivantio | monday.com AI Work Platform |
| **Overall rating** | 4.3/5 | 4.6/5 |
| **Total Reviews** | 178 | 6076 |
| **Starting Price** | USD 49.00 | $9.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Vivantio

- API
- Activity Tracking
- Application Management
- Capacity Management
- Configurable Workflow
- Content Management
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Live Chat
- Multi-Channel Communication
- Project Management
- Real-Time Data
- Reminders
- Segmentation
- Supplier Management
- Survey/Poll Management
- Surveys & Feedback

### monday.com AI Work Platform

- API
- Activity Tracking
- Application Management
- Capacity Management
- Configurable Workflow
- Content Management
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Live Chat
- Multi-Channel Communication
- Project Management
- Real-Time Data
- Reminders
- Segmentation
- Supplier Management
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View Vivantio Profile](https://www.getapp.com.au/software/91516/vivantio)
- [View monday.com AI Work Platform Profile](https://www.getapp.com.au/software/91734/monday-com)
- [View Original Comparison](https://www.getapp.com.au/compare/91516/91734/vivantio/vs/monday-com)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Vivantio vs monday.com AI Work Platform Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for Vivantio vs monday.com AI Work Platform. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/91516/91734/vivantio/vs/monday-com","about":[{"@id":"https://www.getapp.com.au/software/91516/vivantio#software"},{"@id":"https://www.getapp.com.au/software/91734/monday-com#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/91516/91734/vivantio/vs/monday-com#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.com.au/compare/91516/91734/vivantio/vs/monday-com#webpage","publisher":{"@id":"https://www.getapp.com.au/#organization"},"inLanguage":"en-AU","isPartOf":{"@id":"https://www.getapp.com.au/#website"}},{"name":"Vivantio","description":"Founded in 2003, Vivantio is a leading provider of service management software for both internal- and external-facing teams.\n\nBy combining enterprise-level functionality with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, scalable, and fully configurable platform that empowers businesses to achieve service excellence. \n\nThe platform scales to meet the complex business needs of large, multi-site organizations, to optimize workflows across several departments including IT, operations, HR and B2B customer support.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/8a521d1d-88d0-40da-b8f8-b08eabb705af.jpeg","url":"https://www.getapp.com.au/software/91516/vivantio","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/91516/vivantio#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":178},"offers":{"price":"49","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome"},{"name":"monday.com AI Work Platform","description":"monday.com is the AI Work Platform where people and agents operate as one team - with shared cross-department context, enterprise-grade trust, and an easy-to-use interface built for adoption at scale.\nWith monday.com, agents work alongside teams in the same boards, workflows, and goals they already use every day, creating a new kind of teamwork where people and agents move work forward together.\n\nBeyond agents, monday.com gives every team more ways to turn AI into real business impact. With monday vibe, teams can build custom work apps for their specific needs, and with monday sidekick, every user gets a personal AI assistant to help solve business challenges, move faster, and get more done.\n\nmonday.com gives organizations the visibility, permissions, human oversight, and compliance standards they need to deploy AI with confidence. AI doesn’t operate in a black box - it operates within the same trusted guardrails teams already rely on.\n\nBecause monday.com is already used across departments, agents can access the broader context of how work connects across marketing, sales, product, IT, HR, operations, and more. That means smarter decisions, faster execution, and fewer silos - all in one place.\n\nToday, over 250,000 customers and more than 60% of Fortune 500 companies trust monday.com with how they run their business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/06b5ebfb-5d2c-4b03-9281-bd1e4fb28bd5.png","url":"https://www.getapp.com.au/software/91734/monday-com","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/91734/monday-com#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":6076},"offers":{"price":"9","@type":"Offer","priceCurrency":"AUD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Service Software","position":2,"item":"/directory/231/customer-service/software","@type":"ListItem"},{"name":"Vivantio vs monday.com AI Work Platform","position":3,"item":"https://www.getapp.com.au/compare/91516/91734/vivantio/vs/monday-com","@type":"ListItem"}],"@id":"https://www.getapp.com.au/compare/91516/91734/vivantio/vs/monday-com#breadcrumblist"}]}
</script>