---
description: Get a quick and detailed side-by-side comparison for Phone.com vs 3CX. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Phone.com vs 3CX Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Phone.com \<span\>vs\</span\> 3CX](https://www.getapp.com.au/compare/91418/103409/phone-com/vs/3cx)

# Compare Phone.com vs 3CX

Canonical: https://www.getapp.com.au/compare/91418/103409/phone-com/vs/3cx

> Detailed comparison between Phone.com and 3CX. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Phone.com | 3CX |
| **Overall rating** | 3.6/5 | 4.4/5 |
| **Total Reviews** | 71 | 465 |
| **Starting Price** | USD 18.00 | $350.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Phone.com

- API
- Audio Calls
- Call Conferencing
- Call Logging
- Call Monitoring
- Call Routing
- Call Transfer
- Collaboration Tools
- Employee Directory
- File Sharing
- Mobile Access
- Real-Time Chat
- Recording
- Reporting/Analytics
- SIP Trunking
- SMS Messaging
- Screen Sharing
- Unified Communications
- Video Conferencing
- Virtual Call Center

### 3CX

- API
- Audio Calls
- Call Conferencing
- Call Logging
- Call Monitoring
- Call Routing
- Call Transfer
- Collaboration Tools
- Employee Directory
- File Sharing
- Mobile Access
- Real-Time Chat
- Recording
- Reporting/Analytics
- SIP Trunking
- SMS Messaging
- Screen Sharing
- Unified Communications
- Video Conferencing
- Virtual Call Center

## Links

- [View Phone.com Profile](https://www.getapp.com.au/software/91418/phone-com)
- [View 3CX Profile](https://www.getapp.com.au/software/103409/3cx)
- [View Original Comparison](https://www.getapp.com.au/compare/91418/103409/phone-com/vs/3cx)

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