---
description: Get a quick and detailed side-by-side comparison for Dealertrack DMS vs Salesforce for Automotive. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Dealertrack DMS vs Salesforce for Automotive Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Car Dealer Software](/directory/201/auto-dealers/software) > [Dealertrack DMS \<span\>vs\</span\> Salesforce for Automotive](https://www.getapp.com.au/compare/91401/2050953/dealer-management-solutions/vs/salesforce-automotive-crm)

# Compare Dealertrack DMS vs Salesforce for Automotive

Canonical: https://www.getapp.com.au/compare/91401/2050953/dealer-management-solutions/vs/salesforce-automotive-crm

> Detailed comparison between Dealertrack DMS and Salesforce for Automotive. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Dealertrack DMS | Salesforce for Automotive |
| **Overall rating** | 4.4/5 | 5.0/5 |
| **Total Reviews** | 116 | 1 |
| **Starting Price** | - | - |
| **Free Trial** | - | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Dealertrack DMS

- Accounting
- Contact Database
- Customer Database
- Customer History
- Customizable Reports
- Dashboard
- Document Management
- Financing Management
- For Automotive Dealerships
- Inventory Management
- Inventory Tracking
- Lease Tracking
- Price/Margin Management
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Stock Management
- Summary Reports
- Used Car Dealer
- Website Integration

### Salesforce for Automotive

- Accounting
- Contact Database
- Customer Database
- Customer History
- Customizable Reports
- Dashboard
- Document Management
- Financing Management
- For Automotive Dealerships
- Inventory Management
- Inventory Tracking
- Lease Tracking
- Price/Margin Management
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Stock Management
- Summary Reports
- Used Car Dealer
- Website Integration

## Links

- [View Dealertrack DMS Profile](https://www.getapp.com.au/software/91401/dealer-management-solutions)
- [View Salesforce for Automotive Profile](https://www.getapp.com.au/software/2050953/salesforce-automotive-crm)
- [View Original Comparison](https://www.getapp.com.au/compare/91401/2050953/dealer-management-solutions/vs/salesforce-automotive-crm)

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