---
description: Get a quick and detailed side-by-side comparison for Intercom vs Office Chat. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Intercom vs Office Chat Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Digital Adoption Platforms](/directory/1627/digital-adoption-platform/software) > [Intercom \<span\>vs\</span\> Office Chat](https://www.getapp.com.au/compare/91379/112869/intercom/vs/office-chat)

# Compare Intercom vs Office Chat

Canonical: https://www.getapp.com.au/compare/91379/112869/intercom/vs/office-chat

> Detailed comparison between Intercom and Office Chat. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Intercom | Office Chat |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 1131 | 232 |
| **Starting Price** | USD 39.00 | USD 25.00 |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Key features

### Intercom

- Access Controls/Permissions
- Alerts/Notifications
- Chat/Messaging
- Customizable Reports
- Data Import/Export
- Email Management
- File Sharing
- Lead Management
- Live Chat
- Natural Language Processing
- Real-Time Chat
- Real-Time Notifications
- Role-Based Permissions
- Search/Filter
- Support Ticket Management
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Website Visitor Tracking

### Office Chat

- Access Controls/Permissions
- Alerts/Notifications
- Blogs
- Chat/Messaging
- Data Import/Export
- Email Management
- File Sharing
- Live Chat
- Real-Time Chat
- Real-Time Notifications
- Role-Based Permissions
- Search/Filter
- Third-Party Integrations
- Transcripts/Chat History

## Links

- [View Intercom Profile](https://www.getapp.com.au/software/91379/intercom)
- [View Office Chat Profile](https://www.getapp.com.au/software/112869/office-chat)
- [View Original Comparison](https://www.getapp.com.au/compare/91379/112869/intercom/vs/office-chat)

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