---
description: Get a quick and detailed side-by-side comparison for Intercom vs Sprinklr. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Intercom vs Sprinklr Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Digital Adoption Platforms](/directory/1627/digital-adoption-platform/software) > [Intercom \<span\>vs\</span\> Sprinklr](https://www.getapp.com.au/compare/91379/100180/intercom/vs/sprinklr)

# Compare Intercom vs Sprinklr

Canonical: https://www.getapp.com.au/compare/91379/100180/intercom/vs/sprinklr

> Detailed comparison between Intercom and Sprinklr. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Intercom | Sprinklr |
| **Overall rating** | 4.5/5 | 4.3/5 |
| **Total Reviews** | 1132 | 90 |
| **Starting Price** | USD 39.00 | USD 249.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep) |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Key features

### Intercom

- AI/Machine Learning
- API
- Activity Tracking
- Campaign Scheduling
- Configurable Workflow
- Customer Communication
- Customer Service Analytics
- Customizable Reports
- Email Management
- Engagement Tracking
- Help Desk Management
- Lead Management
- Live Chat
- Monitoring
- Natural Language Processing
- Real-Time Chat
- Real-Time Data
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing

### Sprinklr

- AI/Machine Learning
- API
- Activity Tracking
- Campaign Scheduling
- Configurable Workflow
- Customer Communication
- Customer Service Analytics
- Customizable Reports
- Email Management
- Engagement Tracking
- Help Desk Management
- Lead Management
- Live Chat
- Monitoring
- Natural Language Processing
- Real-Time Chat
- Real-Time Data
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing

## Links

- [View Intercom Profile](https://www.getapp.com.au/software/91379/intercom)
- [View Sprinklr Profile](https://www.getapp.com.au/software/100180/sprinklr)
- [View Original Comparison](https://www.getapp.com.au/compare/91379/100180/intercom/vs/sprinklr)

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