---
description: Get a quick and detailed side-by-side comparison for NetSuite vs ServiceNow. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: NetSuite vs ServiceNow Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Inventory Management Software](/directory/324/inventory-management/software) > [NetSuite \<span\>vs\</span\> ServiceNow](https://www.getapp.com.au/compare/9137/9156/netsuite/vs/servicenow)

# Compare NetSuite vs ServiceNow

Canonical: https://www.getapp.com.au/compare/9137/9156/netsuite/vs/servicenow

> Detailed comparison between NetSuite and ServiceNow. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | NetSuite | ServiceNow |
| **Overall rating** | 4.2/5 | 4.5/5 |
| **Total Reviews** | 2042 | 348 |
| **Starting Price** | - | USD 100.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### NetSuite

- API
- CRM
- Capacity Management
- Configurable Workflow
- Contract/License Management
- Dashboard
- Email Management
- HR Management
- Integrated Business Operations
- Monitoring
- Performance Metrics
- Project Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Search/Filter
- Status Tracking
- Support Ticket Management
- Workflow Management

### ServiceNow

- API
- CRM
- Capacity Management
- Configurable Workflow
- Contract/License Management
- Dashboard
- Email Management
- HR Management
- Integrated Business Operations
- Monitoring
- Performance Metrics
- Project Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Search/Filter
- Status Tracking
- Support Ticket Management
- Workflow Management

## Links

- [View NetSuite Profile](https://www.getapp.com.au/software/9137/netsuite)
- [View ServiceNow Profile](https://www.getapp.com.au/software/9156/servicenow)
- [View Original Comparison](https://www.getapp.com.au/compare/9137/9156/netsuite/vs/servicenow)

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