---
description: Get a quick and detailed side-by-side comparison for Customer Thermometer vs Zonka Feedback. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Customer Thermometer vs Zonka Feedback Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Employee Engagement Software](/directory/715/employee-engagement/software) > [Customer Thermometer \<span\>vs\</span\> Zonka Feedback](https://www.getapp.com.au/compare/91368/109079/customer-thermometer/vs/zonka-feedback)

# Compare Customer Thermometer vs Zonka Feedback

Canonical: https://www.getapp.com.au/compare/91368/109079/customer-thermometer/vs/zonka-feedback

> Detailed comparison between Customer Thermometer and Zonka Feedback. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Customer Thermometer | Zonka Feedback |
| **Overall rating** | 4.9/5 | 4.8/5 |
| **Total Reviews** | 18 | 68 |
| **Starting Price** | USD 9.00 | USD 199.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### Customer Thermometer

- API
- Activity Tracking
- Commenting/Notes
- Customisable Branding
- Customizable Reports
- Dashboard
- Data Analysis Tools
- Mobile Survey
- NPS of Employees
- Offline Response Collection
- Performance Metrics
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Search/Filter
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback

### Zonka Feedback

- API
- Activity Tracking
- Commenting/Notes
- Customisable Branding
- Customizable Reports
- Dashboard
- Data Analysis Tools
- Mobile Survey
- NPS of Employees
- Offline Response Collection
- Performance Metrics
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Search/Filter
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View Customer Thermometer Profile](https://www.getapp.com.au/software/91368/customer-thermometer)
- [View Zonka Feedback Profile](https://www.getapp.com.au/software/109079/zonka-feedback)
- [View Original Comparison](https://www.getapp.com.au/compare/91368/109079/customer-thermometer/vs/zonka-feedback)

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