---
description: Get a quick and detailed side-by-side comparison for Freshservice vs XEOX. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Freshservice vs XEOX Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/292/it-service-management-itsm/software) > [Freshservice \<span\>vs\</span\> XEOX](https://www.getapp.com.au/compare/91351/2052744/freshservice/vs/xeox)

# Compare Freshservice vs XEOX

Canonical: https://www.getapp.com.au/compare/91351/2052744/freshservice/vs/xeox

> Detailed comparison between Freshservice and XEOX. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshservice | XEOX |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 753 | 27 |
| **Starting Price** | USD 19.00 | EUR 1.50 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### Freshservice

- Asset Tracking
- Billing & Invoicing
- Contract/License Management
- Customisable Branding
- Dashboard
- Email Alerts
- Event Logs
- IT Asset Tracking
- IT Reporting
- Maintenance Scheduling
- Monitoring
- Performance Metrics
- Policy Management
- Real-Time Data
- SSL Security
- Scheduling
- Single Sign On
- Status Tracking
- Supplier Management
- Surveys & Feedback

### XEOX

- Asset Tracking
- Billing & Invoicing
- Contract/License Management
- Customisable Branding
- Dashboard
- Email Alerts
- Event Logs
- IT Asset Tracking
- IT Reporting
- Maintenance Scheduling
- Monitoring
- Performance Metrics
- Policy Management
- Real-Time Data
- SSL Security
- Scheduling
- Single Sign On
- Status Tracking
- Supplier Management
- Surveys & Feedback

## Links

- [View Freshservice Profile](https://www.getapp.com.au/software/91351/freshservice)
- [View XEOX Profile](https://www.getapp.com.au/software/2052744/xeox)
- [View Original Comparison](https://www.getapp.com.au/compare/91351/2052744/freshservice/vs/xeox)

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