---
description: Get a quick and detailed side-by-side comparison for Freshservice vs livepro. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Freshservice vs livepro Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/841/complaint-management/software) > [Freshservice \<span\>vs\</span\> livepro](https://www.getapp.com.au/compare/91351/122747/freshservice/vs/livepro)

# Compare Freshservice vs livepro

Canonical: https://www.getapp.com.au/compare/91351/122747/freshservice/vs/livepro

> Detailed comparison between Freshservice and livepro. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshservice | livepro |
| **Overall rating** | 4.5/5 | 4.8/5 |
| **Total Reviews** | 736 | 182 |
| **Starting Price** | USD 19.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Freshservice

- API
- Activity Tracking
- Configurable Workflow
- Content Management
- Customisable Branding
- Customizable Reports
- Dashboard
- Document Management
- Full Text Search
- Live Chat
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Pre-built Templates
- SSL Security
- Single Sign On
- Survey/Poll Management
- Surveys & Feedback
- Web Notifications
- Workflow Management

### livepro

- API
- Activity Tracking
- Configurable Workflow
- Content Management
- Customisable Branding
- Customizable Reports
- Dashboard
- Document Management
- Full Text Search
- Live Chat
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Pre-built Templates
- SSL Security
- Single Sign On
- Survey/Poll Management
- Surveys & Feedback
- Web Notifications
- Workflow Management

## Links

- [View Freshservice Profile](https://www.getapp.com.au/software/91351/freshservice)
- [View livepro Profile](https://www.getapp.com.au/software/122747/livepro)
- [View Original Comparison](https://www.getapp.com.au/compare/91351/122747/freshservice/vs/livepro)

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