---
description: Get a quick and detailed side-by-side comparison for LiveAgent vs Testify. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: LiveAgent vs Testify Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [LiveAgent \<span\>vs\</span\> Testify](https://www.getapp.com.au/compare/91301/2081800/liveagent/vs/testify)

# Compare LiveAgent vs Testify

Canonical: https://www.getapp.com.au/compare/91301/2081800/liveagent/vs/testify

> Detailed comparison between LiveAgent and Testify. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Testify |
| **Overall rating** | 4.7/5 | 5.0/5 |
| **Total Reviews** | 1787 | 1 |
| **Starting Price** | USD 15.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | FAQs/Forum |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### LiveAgent

- Assignment Management
- Blended Call Center
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Customer Complaint Tracking
- Customizable Reports
- Dashboard
- Email Monitoring
- Issue Management
- Issue Tracking
- Knowledge Base Management
- Lead Management
- Monitoring
- Natural Language Processing
- Recording
- Support Ticket Management
- Task Management
- Transfers/Routing

### Testify

- Assignment Management
- Dashboard
- Issue Management
- Issue Scheduling
- Issue Tracking
- Knowledge Base Management
- Task Management

## Links

- [View LiveAgent Profile](https://www.getapp.com.au/software/91301/liveagent)
- [View Testify Profile](https://www.getapp.com.au/software/2081800/testify)
- [View Original Comparison](https://www.getapp.com.au/compare/91301/2081800/liveagent/vs/testify)

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