---
description: Get a quick and detailed side-by-side comparison for LiveAgent vs Chatra. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: LiveAgent vs Chatra Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [LiveAgent \<span\>vs\</span\> Chatra](https://www.getapp.com.au/compare/91301/2064199/liveagent/vs/chatra)

# Compare LiveAgent vs Chatra

Canonical: https://www.getapp.com.au/compare/91301/2064199/liveagent/vs/chatra

> Detailed comparison between LiveAgent and Chatra. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Chatra |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 1780 | 452 |
| **Starting Price** | USD 15.00 | USD 21.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Key features

### LiveAgent

- Blended Call Center
- Call Tracking
- Call Tracking Metrics
- Canned Responses
- Computer Telephony Integration
- Customer Complaint Tracking
- Customisable Branding
- Customizable Reports
- Email Monitoring
- Geotargeting
- Lead Management
- Monitoring
- Natural Language Processing
- Offline Form
- Proactive Chat
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Recording
- Support Ticket Management
- Transfers/Routing

### Chatra

- Canned Responses
- Customisable Branding
- Geotargeting
- Offline Form
- Proactive Chat
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Transfers/Routing

## Links

- [View LiveAgent Profile](https://www.getapp.com.au/software/91301/liveagent)
- [View Chatra Profile](https://www.getapp.com.au/software/2064199/chatra)
- [View Original Comparison](https://www.getapp.com.au/compare/91301/2064199/liveagent/vs/chatra)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveAgent vs Chatra Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for LiveAgent vs Chatra. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/91301/2064199/liveagent/vs/chatra","about":[{"@id":"https://www.getapp.com.au/software/91301/liveagent#software"},{"@id":"https://www.getapp.com.au/software/2064199/chatra#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/91301/2064199/liveagent/vs/chatra#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.com.au/compare/91301/2064199/liveagent/vs/chatra#webpage","publisher":{"@id":"https://www.getapp.com.au/#organization"},"isPartOf":{"@id":"https://www.getapp.com.au/#website"},"inLanguage":"en-AU"},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3e5791a5-255d-4344-b4f8-05a193b39cee.jpeg","url":"https://www.getapp.com.au/software/91301/liveagent","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/91301/liveagent#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1780},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Chatra","description":"Your live chat and chatbot solution to drive conversations and turn web visitors into customers. \n\nCreate efficient communication, increase engagement, drive more leads and deliver an amazing customer experience. \n\nChatra will soon be merging with Sendinblue. Additional Chatra reviews found there.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c769909f-48f0-4cf1-b869-eb43530ae373.png","url":"https://www.getapp.com.au/software/2064199/chatra","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/2064199/chatra#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":452},"offers":{"price":"21","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","@id":"https://www.getapp.com.au/compare/91301/2064199/liveagent/vs/chatra#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/275/call-center/software","@type":"ListItem"},{"name":"LiveAgent vs Chatra","position":3,"item":"https://www.getapp.com.au/compare/91301/2064199/liveagent/vs/chatra","@type":"ListItem"}]}]}
</script>
