---
description: Get a quick and detailed side-by-side comparison for LiveAgent vs Textr Team. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: LiveAgent vs Textr Team Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [LiveAgent \<span\>vs\</span\> Textr Team](https://www.getapp.com.au/compare/91301/2057256/liveagent/vs/textr-team)

# Compare LiveAgent vs Textr Team

Canonical: https://www.getapp.com.au/compare/91301/2057256/liveagent/vs/textr-team

> Detailed comparison between LiveAgent and Textr Team. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Textr Team |
| **Overall rating** | 4.7/5 | 4.3/5 |
| **Total Reviews** | 1753 | 6 |
| **Starting Price** | USD 15.00 | USD 10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Documentation |

## Key features

### LiveAgent

- API
- Automated Attendant
- CRM
- Call Logging
- Call Monitoring
- Call Recording
- Call Transfer
- Caller ID
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Contact Database
- Customer History
- Live Chat
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Text to Speech
- Voice Mail
- Workflow Management

### Textr Team

- API
- Automated Attendant
- CRM
- Call Logging
- Call Monitoring
- Call Recording
- Call Transfer
- Caller ID
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Contact Database
- Customer History
- Live Chat
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Text to Speech
- Voice Mail
- Workflow Management

## Links

- [View LiveAgent Profile](https://www.getapp.com.au/software/91301/liveagent)
- [View Textr Team Profile](https://www.getapp.com.au/software/2057256/textr-team)
- [View Original Comparison](https://www.getapp.com.au/compare/91301/2057256/liveagent/vs/textr-team)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveAgent vs Textr Team Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for LiveAgent vs Textr Team. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/91301/2057256/liveagent/vs/textr-team","about":[{"@id":"https://www.getapp.com.au/software/91301/liveagent#software"},{"@id":"https://www.getapp.com.au/software/2057256/textr-team#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/91301/2057256/liveagent/vs/textr-team#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.com.au/compare/91301/2057256/liveagent/vs/textr-team#webpage","isPartOf":{"@id":"https://www.getapp.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.getapp.com.au/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1602d434-8593-4950-8460-422319cee65d.png","url":"https://www.getapp.com.au/software/91301/liveagent","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/91301/liveagent#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Textr Team","description":"Textr Team is a business texting and calling application that allows teams to communicate from any device on a single platform. Great for sole proprietors, start-ups, and small businesses. \n\nUnlimited Crystal-Clear and high quality Calls. Separate Your Business Calls from Personal Calls with over 50 languages to choose from, accurately transcribe customer voice recordings to text for a better customer service experience, Simply record your call with one click/tap, playback for future reference, and training purposes.\n\nBuild Stronger Customer Relationships. Instantly Import and track all your existing contacts on mobile phones, spreadsheets, and email addresses, Increase marketing efficiency by segmenting and categorizing your customers, and making deals easy to follow up, simply switch on the “Share” button, then all team numbers can access the contact list, Customize your greeting message, automatically route calls to a specific phone number or the right person in your team. So you will never miss a lead even when you’re off work. \n\nImprove Your Team’s productivity: Invite team members to join, centralize your workforce, and work together from one platform, Allow members to text and call at the same time using shared phone numbers and inbox. Get everyone on the same page for the best customer service, Switch teams with one click and manage members, plans, contacts and conversations with ease, use do not disturb and let it help you maintain a work-life balance or have a break.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/016457f3-2a15-4b92-b1af-790a39277348.png","url":"https://www.getapp.com.au/software/2057256/textr-team","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/2057256/textr-team#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":6},"offers":{"price":"10","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/275/call-center/software","@type":"ListItem"},{"name":"LiveAgent vs Textr Team","position":3,"item":"https://www.getapp.com.au/compare/91301/2057256/liveagent/vs/textr-team","@type":"ListItem"}],"@id":"https://www.getapp.com.au/compare/91301/2057256/liveagent/vs/textr-team#breadcrumblist"}]}
</script>
