---
description: Get a quick and detailed side-by-side comparison for LiveAgent vs Target First. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: LiveAgent vs Target First Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [LiveAgent \<span\>vs\</span\> Target First](https://www.getapp.com.au/compare/91301/2047461/liveagent/vs/target-first)

# Compare LiveAgent vs Target First

Canonical: https://www.getapp.com.au/compare/91301/2047461/liveagent/vs/target-first

> Detailed comparison between LiveAgent and Target First. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Target First |
| **Overall rating** | 4.7/5 | 4.2/5 |
| **Total Reviews** | 1789 | 10 |
| **Starting Price** | USD 15.00 | EUR 39.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### LiveAgent

- API
- Canned Responses
- Chat/Messaging
- Customisable Branding
- Email Management
- File Sharing
- Lead Capture
- Live Chat
- Mobile Access
- Multi-Channel Communication
- One-to-One Messaging
- Real-Time Monitoring
- Real-time Conversations
- Reporting & Statistics
- Reporting/Analytics
- Screen Sharing
- Search/Filter
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

### Target First

- API
- Canned Responses
- Chat/Messaging
- Customisable Branding
- Email Management
- File Sharing
- Lead Capture
- Live Chat
- Mobile Access
- Multi-Channel Communication
- One-to-One Messaging
- Real-Time Monitoring
- Real-time Conversations
- Reporting & Statistics
- Reporting/Analytics
- Screen Sharing
- Search/Filter
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View LiveAgent Profile](https://www.getapp.com.au/software/91301/liveagent)
- [View Target First Profile](https://www.getapp.com.au/software/2047461/target-first)
- [View Original Comparison](https://www.getapp.com.au/compare/91301/2047461/liveagent/vs/target-first)

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