---
description: Get a quick and detailed side-by-side comparison for LiveAgent vs Broadly. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: LiveAgent vs Broadly Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [LiveAgent \<span\>vs\</span\> Broadly](https://www.getapp.com.au/compare/91301/110573/liveagent/vs/broadly)

# Compare LiveAgent vs Broadly

Canonical: https://www.getapp.com.au/compare/91301/110573/liveagent/vs/broadly

> Detailed comparison between LiveAgent and Broadly. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Broadly |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 1753 | 336 |
| **Starting Price** | USD 15.00 | USD 249.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Key features

### LiveAgent

- Activity Dashboard
- CRM
- Campaign Management
- Communication Management
- Customer History
- Customisable Branding
- Dashboard
- Email Management
- Feedback Management
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Negative Feedback Management
- Performance Metrics
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

### Broadly

- Activity Dashboard
- CRM
- Campaign Management
- Communication Management
- Customer History
- Customisable Branding
- Dashboard
- Email Management
- Feedback Management
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Negative Feedback Management
- Performance Metrics
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

## Links

- [View LiveAgent Profile](https://www.getapp.com.au/software/91301/liveagent)
- [View Broadly Profile](https://www.getapp.com.au/software/110573/broadly)
- [View Original Comparison](https://www.getapp.com.au/compare/91301/110573/liveagent/vs/broadly)

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