---
description: Get a quick and detailed side-by-side comparison for LiveAgent vs Quiq. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: LiveAgent vs Quiq Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [LiveAgent \<span\>vs\</span\> Quiq](https://www.getapp.com.au/compare/91301/109689/liveagent/vs/quiq-messaging)

# Compare LiveAgent vs Quiq

Canonical: https://www.getapp.com.au/compare/91301/109689/liveagent/vs/quiq-messaging

> Detailed comparison between LiveAgent and Quiq. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Quiq |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 1754 | 37 |
| **Starting Price** | USD 15.00 | USD 6,000.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### LiveAgent

- AI/Machine Learning
- API
- Activity Tracking
- Blended Call Center
- Computer Telephony Integration
- Configurable Workflow
- Customer Communication
- Customer Service Analytics
- Dashboard
- Engagement Tracking
- Inbound Call Center
- Lead Capture
- Live Chat
- Monitoring
- Natural Language Processing
- Performance Management
- Real-Time Data
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing

### Quiq

- AI/Machine Learning
- API
- Activity Tracking
- Blended Call Center
- Computer Telephony Integration
- Configurable Workflow
- Customer Communication
- Customer Service Analytics
- Dashboard
- Engagement Tracking
- Inbound Call Center
- Lead Capture
- Live Chat
- Monitoring
- Natural Language Processing
- Performance Management
- Real-Time Data
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing

## Links

- [View LiveAgent Profile](https://www.getapp.com.au/software/91301/liveagent)
- [View Quiq Profile](https://www.getapp.com.au/software/109689/quiq-messaging)
- [View Original Comparison](https://www.getapp.com.au/compare/91301/109689/liveagent/vs/quiq-messaging)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveAgent vs Quiq Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for LiveAgent vs Quiq. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/91301/109689/liveagent/vs/quiq-messaging","about":[{"@id":"https://www.getapp.com.au/software/91301/liveagent#software"},{"@id":"https://www.getapp.com.au/software/109689/quiq-messaging#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/91301/109689/liveagent/vs/quiq-messaging#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.com.au/compare/91301/109689/liveagent/vs/quiq-messaging#webpage","isPartOf":{"@id":"https://www.getapp.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.getapp.com.au/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1602d434-8593-4950-8460-422319cee65d.png","url":"https://www.getapp.com.au/software/91301/liveagent","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/91301/liveagent#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1754},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Quiq","description":"The Quiq business messaging tool is intended for companies who want to better serve their customers and improve the ways their customer service teams operate.  Quiq enables organizations to communicate over the channels their customers are already using, particularly SMS/Text, as well as Facebook Messenger, Kik, and Chat.\n\nWhile customers choose the messaging channel that best fits their preferences, Quiq makes it easy for customer service agents to handle all incoming messages in one consolidated platform. Quiq helps companies to better serve their customers by handling multiple inquiries simultaneously with asynchronous messaging. Quiq's adaptive response timer automatically prioritizes the most urgent messages and ensures that agents are always handling conversations at the rate at which their customers are engaging.  \n\nService is the differentiator and Quiq understands messaging as a integral piece to providing superior customer experiences.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/39179640-f596-4268-adf0-609bdb6a5b9b.png","url":"https://www.getapp.com.au/software/109689/quiq-messaging","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/109689/quiq-messaging#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":37},"offers":{"price":"6000","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/275/call-center/software","@type":"ListItem"},{"name":"LiveAgent vs Quiq","position":3,"item":"https://www.getapp.com.au/compare/91301/109689/liveagent/vs/quiq-messaging","@type":"ListItem"}],"@id":"https://www.getapp.com.au/compare/91301/109689/liveagent/vs/quiq-messaging#breadcrumblist"}]}
</script>