---
description: Get a quick and detailed side-by-side comparison for Nextiva vs Phone.com. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Nextiva vs Phone.com Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/234/survey/software) > [Nextiva \<span\>vs\</span\> Phone.com](https://www.getapp.com.au/compare/91289/91418/nextiva/vs/phone-com)

# Compare Nextiva vs Phone.com

Canonical: https://www.getapp.com.au/compare/91289/91418/nextiva/vs/phone-com

> Detailed comparison between Nextiva and Phone.com. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Nextiva | Phone.com |
| **Overall rating** | 4.6/5 | 3.6/5 |
| **Total Reviews** | 914 | 71 |
| **Starting Price** | USD 25.00 | USD 18.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Nextiva

- API
- Audio Calls
- Call Conferencing
- Call Logging
- Call Monitoring
- Call Routing
- Call Screening
- Collaboration Tools
- Employee Directory
- File Sharing
- Real-Time Chat
- Reporting/Analytics
- SIP Trunking
- Screen Sharing
- Two Way Audio & Video
- Unified Communications
- Video Conferencing
- Virtual Call Center
- Virtual Voicemail
- Voicemail Transcription

### Phone.com

- API
- Audio Calls
- Call Conferencing
- Call Logging
- Call Monitoring
- Call Routing
- Call Screening
- Collaboration Tools
- Employee Directory
- File Sharing
- Real-Time Chat
- Reporting/Analytics
- SIP Trunking
- Screen Sharing
- Two Way Audio & Video
- Unified Communications
- Video Conferencing
- Virtual Call Center
- Virtual Voicemail
- Voicemail Transcription

## Links

- [View Nextiva Profile](https://www.getapp.com.au/software/91289/nextiva)
- [View Phone.com Profile](https://www.getapp.com.au/software/91418/phone-com)
- [View Original Comparison](https://www.getapp.com.au/compare/91289/91418/nextiva/vs/phone-com)

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