---
description: Get a quick and detailed side-by-side comparison for Pipedrive vs Nextiva. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Pipedrive vs Nextiva Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Sales Performance Management Software](/directory/3837/sales-performance-management/software) > [Pipedrive \<span\>vs\</span\> Nextiva](https://www.getapp.com.au/compare/90507/91289/pipedrive/vs/nextiva)

# Compare Pipedrive vs Nextiva

Canonical: https://www.getapp.com.au/compare/90507/91289/pipedrive/vs/nextiva

> Detailed comparison between Pipedrive and Nextiva. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Pipedrive | Nextiva |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 3042 | 914 |
| **Starting Price** | USD 19.00 | USD 25.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support |
| **Training** | Webinars, Documentation, Videos | Videos |

## Key features

### Pipedrive

- API
- Access Controls/Permissions
- CRM
- Calendar Management
- Collaboration Tools
- Contact Database
- Content Management
- Customizable Reports
- Customizable Templates
- Dashboard
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Performance Metrics
- Reporting/Analytics
- Role-Based Permissions
- Survey/Poll Management
- Transcripts/Chat History
- Transfers/Routing

### Nextiva

- API
- Access Controls/Permissions
- CRM
- Calendar Management
- Collaboration Tools
- Contact Database
- Content Management
- Customizable Reports
- Customizable Templates
- Dashboard
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Performance Metrics
- Reporting/Analytics
- Role-Based Permissions
- Survey/Poll Management
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View Pipedrive Profile](https://www.getapp.com.au/software/90507/pipedrive)
- [View Nextiva Profile](https://www.getapp.com.au/software/91289/nextiva)
- [View Original Comparison](https://www.getapp.com.au/compare/90507/91289/pipedrive/vs/nextiva)

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