---
description: Get a quick and detailed side-by-side comparison for Nextiva vs Intermedia Unite. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Nextiva vs Intermedia Unite Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Nextiva \<span\>vs\</span\> Intermedia Unite](https://www.getapp.com.au/compare/91289/115947/nextiva/vs/intermedia-unite)

# Compare Nextiva vs Intermedia Unite

Canonical: https://www.getapp.com.au/compare/91289/115947/nextiva/vs/intermedia-unite

> Detailed comparison between Nextiva and Intermedia Unite. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Nextiva | Intermedia Unite |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 914 | 188 |
| **Starting Price** | USD 25.00 | USD 27.99 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Nextiva

- API
- Access Controls/Permissions
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Calendar Management
- Call Routing
- Chat/Messaging
- Collaboration Tools
- Contact Database
- Fax Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Reporting/Analytics
- Screen Sharing
- Unified Communications
- Video Conferencing
- Workforce Management

### Intermedia Unite

- API
- Access Controls/Permissions
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Calendar Management
- Call Routing
- Chat/Messaging
- Collaboration Tools
- Contact Database
- Fax Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Reporting/Analytics
- Screen Sharing
- Unified Communications
- Video Conferencing
- Workforce Management

## Links

- [View Nextiva Profile](https://www.getapp.com.au/software/91289/nextiva)
- [View Intermedia Unite Profile](https://www.getapp.com.au/software/115947/intermedia-unite)
- [View Original Comparison](https://www.getapp.com.au/compare/91289/115947/nextiva/vs/intermedia-unite)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Nextiva vs Intermedia Unite Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for Nextiva vs Intermedia Unite. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/91289/115947/nextiva/vs/intermedia-unite","about":[{"@id":"https://www.getapp.com.au/software/91289/nextiva#software"},{"@id":"https://www.getapp.com.au/software/115947/intermedia-unite#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/91289/115947/nextiva/vs/intermedia-unite#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.com.au/compare/91289/115947/nextiva/vs/intermedia-unite#webpage","isPartOf":{"@id":"https://www.getapp.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.getapp.com.au/#organization"}},{"name":"Nextiva","description":"Nextiva is a unified customer experience management platform that brings together every customer conversation across the entire customer journey. The platform provides a single, AI-powered solution for voice, video, chat, social media, email, and more. Nextiva's open architecture and powerful workflow engine enable businesses to design and optimize personalized customer journeys from day one.\n\nThe platform's AI and automation capabilities deliver immediate value, with features like a generative AI knowledge base, secure payment agent assist, and automated dispositioning. Advanced analytics provide real-time customer insights and sentiment, empowering teams to make data-driven decisions. Nextiva's intelligent routing and journey orchestration capabilities also ensure seamless, context-driven customer experiences across all channels.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d3a1e827-b82d-4d6d-824a-4fde7634f547.png","url":"https://www.getapp.com.au/software/91289/nextiva","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/91289/nextiva#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":914},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Intermedia Unite","description":"Intermedia Unite is a fully integrated, unified communication and collaboration platform for SMBs that combines a PBX phone system, video conferencing, meetings, chat, screen sharing and file collaboration into a single platform. The cloud-based system is designed to help lower costs, simplify management and increase employee productivity, including mobile and desktop apps which enable users to stay seamlessly connected wherever they go, on virtually any communication device. \n\nIntermedia Unite’s online phone service comes with over 90 enterprise-grade features within a single web-based management portal. The desktop app includes two usage modes, Softphone and Call Controller, which allow users to place, receive, and manage calls. The browser-based video-conferencing feature enables users to hold face-to-face meetings via HD video with multiple participants and video feeds—without any downloads or extensions required. Real-time screen sharing helps speed up and improve collaboration and decision making, including 2GB per user of storage which provide users with access to files stored in computers, mobile devices, file servers, and the web.\n\nUsers can chat with team members in real time by sending and receiving instant messages with individuals or groups, pin favorite contacts to the top of the list, and get access to full contact chat history at anytime. All mobile chat and desktop chat messages are instantly synchronized. Intermedia Unite enables users to listen to and manage voicemail from the desktop phone or through the mobile app, and transcribed messages can be delivered via email or viewed while on-the-go. The presence indicator feature allows users to see whether a contact is available or on a call. Additional features include file backup, online faxing, remote office, call recording, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/89e217b4-53f8-4471-94b9-a07bd1a86de1.png","url":"https://www.getapp.com.au/software/115947/intermedia-unite","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/115947/intermedia-unite#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":188},"offers":{"price":"27.99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"VoIP Software","position":2,"item":"/directory/107/voip/software","@type":"ListItem"},{"name":"Nextiva vs Intermedia Unite","position":3,"item":"https://www.getapp.com.au/compare/91289/115947/nextiva/vs/intermedia-unite","@type":"ListItem"}],"@id":"https://www.getapp.com.au/compare/91289/115947/nextiva/vs/intermedia-unite#breadcrumblist"}]}
</script>