---
description: Get a quick and detailed side-by-side comparison for Nextiva vs BroadVoice Cloud PBX. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Nextiva vs BroadVoice Cloud PBX Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Nextiva \<span\>vs\</span\> BroadVoice Cloud PBX](https://www.getapp.com.au/compare/91289/103377/nextiva/vs/broadvoice-cloud-pbx)

# Compare Nextiva vs BroadVoice Cloud PBX

Canonical: https://www.getapp.com.au/compare/91289/103377/nextiva/vs/broadvoice-cloud-pbx

> Detailed comparison between Nextiva and BroadVoice Cloud PBX. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Nextiva | BroadVoice Cloud PBX |
| **Overall rating** | 4.6/5 | 4.4/5 |
| **Total Reviews** | 919 | 30 |
| **Starting Price** | USD 25.00 | USD 10.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Nextiva

- API
- Automatic Call Distribution
- Call Logging
- Call Screening
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Contact Database
- Customizable Reports
- Employee Directory
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Performance Metrics
- Reporting/Analytics
- Video Conferencing
- Virtual Call Center
- Virtual Extensions
- Voicemail Transcription

### BroadVoice Cloud PBX

- API
- Automatic Call Distribution
- Call Logging
- Call Screening
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Contact Database
- Customizable Reports
- Employee Directory
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Performance Metrics
- Reporting/Analytics
- Video Conferencing
- Virtual Call Center
- Virtual Extensions
- Voicemail Transcription

## Links

- [View Nextiva Profile](https://www.getapp.com.au/software/91289/nextiva)
- [View BroadVoice Cloud PBX Profile](https://www.getapp.com.au/software/103377/broadvoice-cloud-pbx)
- [View Original Comparison](https://www.getapp.com.au/compare/91289/103377/nextiva/vs/broadvoice-cloud-pbx)

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