---
description: Get a quick and detailed side-by-side comparison for Kommo vs Zenvia Customer Cloud. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Kommo vs Zenvia Customer Cloud Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Kommo \<span\>vs\</span\> Zenvia Customer Cloud](https://www.getapp.com.au/compare/91200/2055061/amocrm/vs/sirena)

# Compare Kommo vs Zenvia Customer Cloud

Canonical: https://www.getapp.com.au/compare/91200/2055061/amocrm/vs/sirena

> Detailed comparison between Kommo and Zenvia Customer Cloud. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Kommo | Zenvia Customer Cloud |
| **Overall rating** | 4.4/5 | 4.1/5 |
| **Total Reviews** | 207 | 359 |
| **Starting Price** | USD 15.00 | USD 0.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Kommo

- API
- Appointment Scheduling
- CRM
- Chat/Messaging
- Communication Management
- Customizable Templates
- Inbox Management
- Lead Distribution
- Lead Management
- Lead Qualification
- Live Chat
- Multi-Channel Communication
- On-Demand Communications
- Personalization
- Real-Time Analytics
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Template Management
- Transfers/Routing

### Zenvia Customer Cloud

- API
- Appointment Scheduling
- CRM
- Chat/Messaging
- Communication Management
- Customizable Templates
- Inbox Management
- Lead Distribution
- Lead Management
- Lead Qualification
- Live Chat
- Multi-Channel Communication
- On-Demand Communications
- Personalization
- Real-Time Analytics
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Template Management
- Transfers/Routing

## Links

- [View Kommo Profile](https://www.getapp.com.au/software/91200/amocrm)
- [View Zenvia Customer Cloud Profile](https://www.getapp.com.au/software/2055061/sirena)
- [View Original Comparison](https://www.getapp.com.au/compare/91200/2055061/amocrm/vs/sirena)

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