---
description: Get a quick and detailed side-by-side comparison for mHelpDesk vs Walkabout. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: mHelpDesk vs Walkabout Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Systems Software](/directory/3479/it-ticketing-systems/software) > [mHelpDesk \<span\>vs\</span\> Walkabout](https://www.getapp.com.au/compare/91179/104185/mhelpdesk-field-service-software/vs/walkabout-software)

# Compare mHelpDesk vs Walkabout

Canonical: https://www.getapp.com.au/compare/91179/104185/mhelpdesk-field-service-software/vs/walkabout-software

> Detailed comparison between mHelpDesk and Walkabout. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | mHelpDesk | Walkabout |
| **Overall rating** | 4.3/5 | 4.5/5 |
| **Total Reviews** | 823 | 2 |
| **Starting Price** | - | USD 125.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Key features

### mHelpDesk

- Accounting Integration
- Activity Tracking
- Billing & Invoicing
- CRM
- Calendar Management
- Contact Database
- Customer Database
- Customer History
- Dispatch Management
- Inventory Management
- Inventory Optimization
- Invoice Management
- Job Management
- Job Tracking
- Maintenance Scheduling
- Mobile Signature Capture
- Real-Time Data
- Routing
- Scheduling
- Service History

### Walkabout

- Accounting Integration
- Activity Tracking
- Billing & Invoicing
- CRM
- Calendar Management
- Contact Database
- Customer Database
- Customer History
- Dispatch Management
- Inventory Management
- Inventory Optimization
- Invoice Management
- Job Management
- Job Tracking
- Maintenance Scheduling
- Mobile Signature Capture
- Real-Time Data
- Routing
- Scheduling
- Service History

## Links

- [View mHelpDesk Profile](https://www.getapp.com.au/software/91179/mhelpdesk-field-service-software)
- [View Walkabout Profile](https://www.getapp.com.au/software/104185/walkabout-software)
- [View Original Comparison](https://www.getapp.com.au/compare/91179/104185/mhelpdesk-field-service-software/vs/walkabout-software)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"mHelpDesk vs Walkabout Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for mHelpDesk vs Walkabout. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/91179/104185/mhelpdesk-field-service-software/vs/walkabout-software","about":[{"@id":"https://www.getapp.com.au/software/91179/mhelpdesk-field-service-software#software"},{"@id":"https://www.getapp.com.au/software/104185/walkabout-software#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/91179/104185/mhelpdesk-field-service-software/vs/walkabout-software#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.com.au/compare/91179/104185/mhelpdesk-field-service-software/vs/walkabout-software#webpage","isPartOf":{"@id":"https://www.getapp.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.getapp.com.au/#organization"}},{"name":"mHelpDesk","description":"mHelpDesk is a field service software that supports a wide variety of scheduled and unscheduled work flows, with both one time and recurring appointments. With mHelpDesk's scheduling calendar, teams are efficiently routed with the map view.\n\nmHelpDesk's invoicing system is fully integrated with a scheduling platform, providing one click invoicing with job tracking and reporting. mHelpDesk's customers are happily eliminating the double data entry of working with third party accounting systems such as Quickbooks. Users can keep track of all the customer interactions. Custom fields make it easy to track the specific bits of information that are unique to the business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e5f3329b-b470-41fe-b502-41354f4bd27b.png","url":"https://www.getapp.com.au/software/91179/mhelpdesk-field-service-software","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/91179/mhelpdesk-field-service-software#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":823},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Walkabout","description":"Walkabout Software is a cloud-based service management software designed to be used by appliance repair companies, which offers tools for managing scheduling, dispatching, invoicing, inventory, reporting, and more. Data in Walkabout is automatically backed up throughout the day, and can be accessed from anywhere through a web browser or the native iOS and Android mobile apps. Walkabout’s mobile apps allow technicians to receive job details, directions, log repair details, upload photos, enter payments, and more.\n\n\nWalkabout allows users to create and dispatch jobs, with a drag-and-drop scheduler for call scheduling, instant view of all call locations on the service area map, and third-party address validation to check the precision and accuracy of provided addresses. Customer service histories can be accessed from any customer reference, providing complete information for decision-making. Warranty claims are generated automatically when a call is closed, and can be uploaded via FTP (file transfer protocol) to Service Power and Service Bench, managed, and tracked.\n\nWalkabout’s inventory management and analytics tools assist users in setting stock levels based on actual usage, and in phasing out any dead stock. Users can manage part pricing and track the movement of parts, as well as creating and receiving purchase orders, and processing returns. Accounts receivable can also be managed, with emailing, billing, payment applications, and invoice printing in the field, and customizable late fees and finance charges giving users full control over customer billing.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1cbb3f67-7c86-408d-8b96-f0adb6686c4a.png","url":"https://www.getapp.com.au/software/104185/walkabout-software","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/104185/walkabout-software#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":2},"offers":{"price":"125","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Ticketing Systems Software","position":2,"item":"/directory/3479/it-ticketing-systems/software","@type":"ListItem"},{"name":"mHelpDesk vs Walkabout","position":3,"item":"https://www.getapp.com.au/compare/91179/104185/mhelpdesk-field-service-software/vs/walkabout-software","@type":"ListItem"}],"@id":"https://www.getapp.com.au/compare/91179/104185/mhelpdesk-field-service-software/vs/walkabout-software#breadcrumblist"}]}
</script>
