---
description: Get a quick and detailed side-by-side comparison for Deskero vs Salesforce Service Cloud. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Deskero vs Salesforce Service Cloud Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Deskero \<span\>vs\</span\> Salesforce Service Cloud](https://www.getapp.com.au/compare/91130/91754/deskero/vs/salesforce)

# Compare Deskero vs Salesforce Service Cloud

Canonical: https://www.getapp.com.au/compare/91130/91754/deskero/vs/salesforce

> Detailed comparison between Deskero and Salesforce Service Cloud. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Deskero | Salesforce Service Cloud |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 112 | 833 |
| **Starting Price** | USD 9.00 | USD 25.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Documentation | Live Online, Webinars, Documentation, Videos |

## Key features

### Deskero

- API
- Activity Tracking
- CRM
- Configurable Workflow
- Customer Database
- Customisable Branding
- Customizable Reports
- Email Management
- Help Desk Management
- Live Chat
- Multi-Channel Communication
- Performance Metrics
- Real-Time Chat
- Real-Time Reporting
- Reminders
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Website Integration

### Salesforce Service Cloud

- API
- Activity Tracking
- CRM
- Configurable Workflow
- Customer Database
- Customisable Branding
- Customizable Reports
- Email Management
- Help Desk Management
- Live Chat
- Multi-Channel Communication
- Performance Metrics
- Real-Time Chat
- Real-Time Reporting
- Reminders
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Website Integration

## Links

- [View Deskero Profile](https://www.getapp.com.au/software/91130/deskero)
- [View Salesforce Service Cloud Profile](https://www.getapp.com.au/software/91754/salesforce)
- [View Original Comparison](https://www.getapp.com.au/compare/91130/91754/deskero/vs/salesforce)

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