---
description: Get a quick and detailed side-by-side comparison for ConnectWise Automate vs Remote Monitoring and Management. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ConnectWise Automate vs Remote Monitoring and Management Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Data Centre Management Software](/directory/277/data-center-management/software) > [ConnectWise Automate \<span\>vs\</span\> Remote Monitoring and Management](https://www.getapp.com.au/compare/91116/102017/connectwise-automate/vs/atera)

# Compare ConnectWise Automate vs Remote Monitoring and Management

Canonical: https://www.getapp.com.au/compare/91116/102017/connectwise-automate/vs/atera

> Detailed comparison between ConnectWise Automate and Remote Monitoring and Management. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | ConnectWise Automate | Remote Monitoring and Management |
| **Overall rating** | 4.2/5 | 4.5/5 |
| **Total Reviews** | 145 | 459 |
| **Starting Price** | - | USD 129.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### ConnectWise Automate

- API
- Asset Tracking
- Automatic Scans
- Customisable Branding
- Customizable Reports
- Dashboard
- Deployment Management
- Email Monitoring
- Event Logs
- For MSPs
- Help Desk Management
- IP Address Monitoring
- Monitoring
- Policy Management
- Real-Time Data
- Real-time Alerts
- Scheduling
- Status Tracking
- Support Ticket Management
- Virtual Machine Monitoring

### Remote Monitoring and Management

- API
- Asset Tracking
- Automatic Scans
- Customisable Branding
- Customizable Reports
- Dashboard
- Deployment Management
- Email Monitoring
- Event Logs
- For MSPs
- Help Desk Management
- IP Address Monitoring
- Monitoring
- Policy Management
- Real-Time Data
- Real-time Alerts
- Scheduling
- Status Tracking
- Support Ticket Management
- Virtual Machine Monitoring

## Links

- [View ConnectWise Automate Profile](https://www.getapp.com.au/software/91116/connectwise-automate)
- [View Remote Monitoring and Management Profile](https://www.getapp.com.au/software/102017/atera)
- [View Original Comparison](https://www.getapp.com.au/compare/91116/102017/connectwise-automate/vs/atera)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ConnectWise Automate vs Remote Monitoring and Management Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for ConnectWise Automate vs Remote Monitoring and Management. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/91116/102017/connectwise-automate/vs/atera","about":[{"@id":"https://www.getapp.com.au/software/91116/connectwise-automate#software"},{"@id":"https://www.getapp.com.au/software/102017/atera#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/91116/102017/connectwise-automate/vs/atera#breadcrumblist"},"@id":"https://www.getapp.com.au/compare/91116/102017/connectwise-automate/vs/atera#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.getapp.com.au/#organization"}},{"name":"ConnectWise Automate","description":"ConnectWise Automate is a comprehensive remote monitoring and management software designed for managed service providers and IT service teams that require granular control and deep automation. The solution enables proactive monitoring, management, and support of endpoints while automating routine technical tasks. It accommodates Windows infrastructures across multiple clients and sites and can be deployed on-premises or in the cloud.\n\nThe platform’s automation and scripting features allow remediation processes to be defined once and executed at scale. AI assistance can draft PowerShell scripts subject to review and approval by technical staff. Prebuilt scripts and monitors extend visibility and accelerate issue resolution. Asset discovery functions automatically identify and inventory hardware and software to maintain accurate records for audits and capacity planning. The DataViews functionality provides search, filter, and export capabilities for rapid insights across environments, and saved views facilitate consistent investigations across teams. Patch management automates updates for Windows operating systems with approval workflows, deployment rings, and compliance tracking.\n\nRemote support features offer secure access for diagnostics and silent maintenance with minimal impact on end users. Role-based permissions and audit trails support compliance needs while scaling support across small and complex multi-site networks. ConnectWise Automate integrates with other ConnectWise tools and third-party applications through its API and patching capabilities to ensure cohesive operations across the technology stack. The solution differs from ConnectWise RMM in its level of manual customization, hosting flexibility, and policy control.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a158ab59-d552-481a-b86d-e599d26e064e.png","url":"https://www.getapp.com.au/software/91116/connectwise-automate","@id":"https://www.getapp.com.au/software/91116/connectwise-automate#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":145,"ratingValue":4.2},"operatingSystem":"Cloud, Windows, Linux, Windows on premise, Linux on premise"},{"name":"Remote Monitoring and Management","description":"Atera is a cloud-based, all-in-one IT management platform that consolidates Remote Monitoring and Management (RMM), Professional Services Automation (PSA), helpdesk ticketing, patch management, and remote access into a single interface. Designed for managed service providers (MSPs) and internal IT departments, Atera supports teams managing distributed endpoints across multiple clients or sites without requiring on-premises infrastructure.\n\nAtera operates on a per-technician pricing model that covers unlimited endpoints, making it suitable for organizations scaling their device footprint without proportional cost increases. The platform includes AI-assisted capabilities for ticket summarization, script generation, and anomaly detection, alongside automated patch management workflows that support Windows, Mac, and third-party applications. Integrations with tools such as Splashtop, AnyDesk, Bitdefender, and Webroot extend its functionality across remote access and security use cases. Reporting and analytics dashboards provide visibility into SLA performance, technician productivity, and device health across managed environments.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4ce24643-6687-48ed-893d-8ee071f58492.png","url":"https://www.getapp.com.au/software/102017/atera","@id":"https://www.getapp.com.au/software/102017/atera#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":459,"ratingValue":4.5},"offers":{"price":"129","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.com.au/compare/91116/102017/connectwise-automate/vs/atera#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Data Centre Management Software","position":2,"item":"/directory/277/data-center-management/software","@type":"ListItem"},{"name":"ConnectWise Automate vs Remote Monitoring and Management","position":3,"item":"https://www.getapp.com.au/compare/91116/102017/connectwise-automate/vs/atera","@type":"ListItem"}]}]}
</script>