---
description: Get a quick and detailed side-by-side comparison for Confluence vs IT Portal. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Confluence vs IT Portal Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Systems](/directory/257/knowledge-management/software) > [Confluence \<span\>vs\</span\> IT Portal](https://www.getapp.com.au/compare/90949/2055166/confluence/vs/it-portal)

# Compare Confluence vs IT Portal

Canonical: https://www.getapp.com.au/compare/90949/2055166/confluence/vs/it-portal

> Detailed comparison between Confluence and IT Portal. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Confluence | IT Portal |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 3683 | 22 |
| **Starting Price** | USD 5.42 | USD 20.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Confluence

- API
- Access Controls/Permissions
- Archiving & Retention
- Checklists
- Collaboration Tools
- Commenting/Notes
- Content Management
- Customizable Templates
- Document Capture
- Document Management
- Document Storage
- Documentation Management
- File Sharing
- For the IT sector
- Full Text Search
- Process/Workflow Automation
- Search/Filter
- Task Management
- Templates
- Workflow Management

### IT Portal

- API
- Access Controls/Permissions
- Archiving & Retention
- Checklists
- Collaboration Tools
- Commenting/Notes
- Content Management
- Customizable Templates
- Document Capture
- Document Management
- Document Storage
- Documentation Management
- File Sharing
- For the IT sector
- Full Text Search
- Process/Workflow Automation
- Search/Filter
- Task Management
- Templates
- Workflow Management

## Links

- [View Confluence Profile](https://www.getapp.com.au/software/90949/confluence)
- [View IT Portal Profile](https://www.getapp.com.au/software/2055166/it-portal)
- [View Original Comparison](https://www.getapp.com.au/compare/90949/2055166/confluence/vs/it-portal)

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