---
description: Get a quick and detailed side-by-side comparison for TeamViewer ONE vs BeyondTrust Remote Support. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: TeamViewer ONE vs BeyondTrust Remote Support Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Remote Support Software](/directory/563/remote-support/software) > [TeamViewer ONE \<span\>vs\</span\> BeyondTrust Remote Support](https://www.getapp.com.au/compare/90948/113939/teamviewer/vs/bomgar)

# Compare TeamViewer ONE vs BeyondTrust Remote Support

Canonical: https://www.getapp.com.au/compare/90948/113939/teamviewer/vs/bomgar

> Detailed comparison between TeamViewer ONE and BeyondTrust Remote Support. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | TeamViewer ONE | BeyondTrust Remote Support |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 11620 | 2009 |
| **Starting Price** | USD 24.90 | USD 1,995.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### TeamViewer ONE

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Escalation
- Audit Trail
- Chat/Messaging
- Collaboration Tools
- Compliance Management
- Customisable Branding
- File Sharing
- File Transfer
- Password Management
- Real-Time Chat
- Role-Based Permissions
- Screen Sharing
- Session Transfer
- Surveys & Feedback
- Ticket Management
- Two-Factor Authentication
- Unattended Access

### BeyondTrust Remote Support

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Escalation
- Audit Trail
- Chat/Messaging
- Collaboration Tools
- Compliance Management
- Customisable Branding
- File Sharing
- File Transfer
- Password Management
- Real-Time Chat
- Role-Based Permissions
- Screen Sharing
- Session Transfer
- Surveys & Feedback
- Ticket Management
- Two-Factor Authentication
- Unattended Access

## Links

- [View TeamViewer ONE Profile](https://www.getapp.com.au/software/90948/teamviewer)
- [View BeyondTrust Remote Support Profile](https://www.getapp.com.au/software/113939/bomgar)
- [View Original Comparison](https://www.getapp.com.au/compare/90948/113939/teamviewer/vs/bomgar)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"TeamViewer ONE vs BeyondTrust Remote Support Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for TeamViewer ONE vs BeyondTrust Remote Support. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/90948/113939/teamviewer/vs/bomgar","about":[{"@id":"https://www.getapp.com.au/software/90948/teamviewer#software"},{"@id":"https://www.getapp.com.au/software/113939/bomgar#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/90948/113939/teamviewer/vs/bomgar#breadcrumblist"},"@id":"https://www.getapp.com.au/compare/90948/113939/teamviewer/vs/bomgar#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.getapp.com.au/#organization"}},{"name":"TeamViewer ONE","description":"TeamViewer is a digital workplace platform that provides remote connectivity, device management, and IT support solutions for organizations of varying sizes. The platform encompasses multiple product lines, including TeamViewer Remote for remote access and IT support, TeamViewer Tensor for enterprise-grade remote connectivity, TeamViewer DEX for real-time endpoint troubleshooting, and TeamViower Frontline for industrial augmented reality applications. The platform enables IT teams to monitor, access, and support devices across diverse environments, including traditional computers, mobile devices, Internet of Things devices, and operational technology systems. TeamViewer integrates with enterprise software systems such as Microsoft Intune, ServiceNow, Salesforce, Jira, Freshworks, Slack, and Microsoft Teams to extend remote connectivity capabilities within existing workflows.\n\nThe platform features artificial intelligence-powered automation for IT management, enabling organizations to detect, diagnose, and remediate technical issues before they affect end users. TeamViewer DEX provides real-time visibility into endpoint environments, delivering actionable insights across performance, applications, operating systems, security, and networking categories. The solution includes automated remediation capabilities that reduce manual workload by executing recurring fixes without human intervention. The platform offers asset and patch management functionality, allowing IT administrators to track hardware and software inventory while maintaining system updates. Additional capabilities include wake-on-LAN for remote device activation, screen sharing for visual communication, and mobile device management for onboarding and monitoring corporate mobile devices.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/42b04a56-0a1b-4841-96da-bdfe0b2ec134.jpeg","url":"https://www.getapp.com.au/software/90948/teamviewer","@id":"https://www.getapp.com.au/software/90948/teamviewer#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":11620},"offers":{"price":"24.9","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"name":"BeyondTrust Remote Support","description":"BeyondTrust Remote Support enables help desk teams to quickly and securely access and fix any remote device, running any platform, located anywhere in the world through one solution. With BeyondTrust, organisations of all sizes can consolidate and standardise help desk support on one solution, improving help productivity, and reducing costs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f68c5734-39a4-4522-94c6-0b6e07ab2f69.png","url":"https://www.getapp.com.au/software/113939/bomgar","@id":"https://www.getapp.com.au/software/113939/bomgar#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":2009},"offers":{"price":"1995","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.com.au/compare/90948/113939/teamviewer/vs/bomgar#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Remote Support Software","position":2,"item":"/directory/563/remote-support/software","@type":"ListItem"},{"name":"TeamViewer ONE vs BeyondTrust Remote Support","position":3,"item":"https://www.getapp.com.au/compare/90948/113939/teamviewer/vs/bomgar","@type":"ListItem"}]}]}
</script>