---
description: Get a quick and detailed side-by-side comparison for eFax vs Documo. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: eFax vs Documo Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Digital Signature Software](/directory/281/digital-signatures/software) > [eFax \<span\>vs\</span\> Documo](https://www.getapp.com.au/compare/90810/129455/efax/vs/mfax)

# Compare eFax vs Documo

Canonical: https://www.getapp.com.au/compare/90810/129455/efax/vs/mfax

> Detailed comparison between eFax and Documo. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | eFax | Documo |
| **Overall rating** | 4.0/5 | 4.8/5 |
| **Total Reviews** | 70 | 86 |
| **Starting Price** | USD 18.99 | USD 300.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Webinars, Documentation | In Person, Live Online |

## Key features

### eFax

- API
- Archiving & Retention
- Automated Routing
- Compliance Management
- Contact Management
- Delivery Tracking
- Document Storage
- Document Templates
- Electronic Faxes
- Electronic Signature
- Encryption
- Fax Management
- Fax to Email
- FoIP
- HIPAA Compliant
- Multiple User Accounts
- Reporting & Statistics
- Secure Data Storage
- Third-Party Integrations
- Whitelisting/Blacklisting

### Documo

- API
- Archiving & Retention
- Automated Routing
- Compliance Management
- Contact Management
- Delivery Tracking
- Document Storage
- Document Templates
- Electronic Faxes
- Electronic Signature
- Encryption
- Fax Management
- Fax to Email
- FoIP
- HIPAA Compliant
- Multiple User Accounts
- Reporting & Statistics
- Secure Data Storage
- Third-Party Integrations
- Whitelisting/Blacklisting

## Links

- [View eFax Profile](https://www.getapp.com.au/software/90810/efax)
- [View Documo Profile](https://www.getapp.com.au/software/129455/mfax)
- [View Original Comparison](https://www.getapp.com.au/compare/90810/129455/efax/vs/mfax)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"eFax vs Documo Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for eFax vs Documo. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/90810/129455/efax/vs/mfax","about":[{"@id":"https://www.getapp.com.au/software/90810/efax#software"},{"@id":"https://www.getapp.com.au/software/129455/mfax#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/90810/129455/efax/vs/mfax#breadcrumblist"},"@id":"https://www.getapp.com.au/compare/90810/129455/efax/vs/mfax#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.getapp.com.au/#organization"}},{"name":"eFax","description":"eFax is a web-based fax service which allows companies to send and receive faxes via email from their desktop, laptop, tablet, or smartphone using their existing fax numbers. It allows users to safely and securely transmit fax documents to a recipient’s email inbox to ensure the confidentiality of sensitive information. eFax offers a convenient and efficient way to fax, eliminating the need for a fax machine. The eFax mobile app allows you to fax directly from your mobile device, giving you the flexibility to manage your faxes on the go.\n\neFax offers a range of plans designed to cater to your business's faxing requirements, enabling your team to securely send, receive, modify, and digitally sign important business faxes, no matter where they are. Need a HIPAA compliance solution?  We got a plan for that!\n\neFax Protect, our highly encrypted online fax plan provides a comprehensive solution for businesses seeking both compliance and security in their fax communications, enabling them to operate more efficiently and with confidence in the digital age. Empower your staff to securely receive, edit, sign, and send business faxes even while they are on the road. The HIPAA compliant eFax Mobile app for iOS and Android devices puts full fax functionality at your employees fingertips no matter where they are.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b0a9fd35-6a80-422e-a659-c9a8fc02f170.png","url":"https://www.getapp.com.au/software/90810/efax","@id":"https://www.getapp.com.au/software/90810/efax#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.0,"bestRating":5,"ratingCount":70},"offers":{"price":"18.99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Documo","description":"mFax is now Documo. Documo is a cloud-based fax server solution that helps enterprises streamline email-to-fax as well as print-to-fax operations. It enables users to convert documents in various formats including DOC, PPT, PDF, and JPEG, and receive confirmation on delivered faxes via email.\n\nDevelopers can utilize Documo to provide virtual fax numbers to customers, automatically convert incoming faxes into PDF documents, and store them in a built-in database. It allows administrators to download, resend, or archive faxes, and manage user permissions across the organization, in order to minimize data exploitation. Users can categorize faxes using several tags and route incoming faxes to specific destinations via FTP/SFTP protocols. \n\nDocumo comes with a web portal, which enables enterprises to sort through fax history and add files to faxes through integration with Google Drive, Dropbox, and Box. Key features include data encryption, regulatory compliance, search functionality, and document management. Users can create personalized accounts for clients and embed business logos into sent faxes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c285fd2e-98b9-478d-9c8f-3a1431dca59a.png","url":"https://www.getapp.com.au/software/129455/mfax","@id":"https://www.getapp.com.au/software/129455/mfax#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":86},"offers":{"price":"300","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows"},{"@id":"https://www.getapp.com.au/compare/90810/129455/efax/vs/mfax#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Digital Signature Software","position":2,"item":"/directory/281/digital-signatures/software","@type":"ListItem"},{"name":"eFax vs Documo","position":3,"item":"https://www.getapp.com.au/compare/90810/129455/efax/vs/mfax","@type":"ListItem"}]}]}
</script>