---
description: Get a quick and detailed side-by-side comparison for Vivocha vs LiveAgent. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Vivocha vs LiveAgent Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Vivocha \<span\>vs\</span\> LiveAgent](https://www.getapp.com.au/compare/90805/91301/vivocha/vs/liveagent)

# Compare Vivocha vs LiveAgent

Canonical: https://www.getapp.com.au/compare/90805/91301/vivocha/vs/liveagent

> Detailed comparison between Vivocha and LiveAgent. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Vivocha | LiveAgent |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 2 | 1753 |
| **Starting Price** | USD 52.00 | USD 15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Vivocha

- API
- Activity Tracking
- Alerts/Escalation
- Automatic Call Distribution
- Callback Scheduling
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Customer History
- Feedback Management
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Screen Sharing
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Video Chat

### LiveAgent

- API
- Activity Tracking
- Alerts/Escalation
- Automatic Call Distribution
- Callback Scheduling
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Customer History
- Feedback Management
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Screen Sharing
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Video Chat

## Links

- [View Vivocha Profile](https://www.getapp.com.au/software/90805/vivocha)
- [View LiveAgent Profile](https://www.getapp.com.au/software/91301/liveagent)
- [View Original Comparison](https://www.getapp.com.au/compare/90805/91301/vivocha/vs/liveagent)

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