---
description: Get a quick and detailed side-by-side comparison for Microsoft 365 vs Nextiva. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Microsoft 365 vs Nextiva Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Email Management Software](/directory/306/email-management/software) > [Microsoft 365 \<span\>vs\</span\> Nextiva](https://www.getapp.com.au/compare/90725/91289/microsoft-office-365/vs/nextiva)

# Compare Microsoft 365 vs Nextiva

Canonical: https://www.getapp.com.au/compare/90725/91289/microsoft-office-365/vs/nextiva

> Detailed comparison between Microsoft 365 and Nextiva. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Microsoft 365 | Nextiva |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 14035 | 914 |
| **Starting Price** | USD 6.00 | USD 25.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support |
| **Training** | Videos | Videos |

## Key features

### Microsoft 365

- API
- Alerts/Notifications
- Calendar Management
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Conferencing
- Contact Management
- Content Management
- Customizable Templates
- Email Monitoring
- Encryption
- File Sharing
- Live Chat
- Mobile Access
- Reporting/Analytics
- Screen Sharing
- Video Conferencing

### Nextiva

- API
- Alerts/Notifications
- Auto-Dialer
- Calendar Management
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Computer Telephony Integration
- Conferencing
- Contact Management
- Content Management
- Customizable Templates
- File Sharing
- Live Chat
- Mobile Access
- Reporting/Analytics
- Screen Sharing
- Video Conferencing

## Links

- [View Microsoft 365 Profile](https://www.getapp.com.au/software/90725/microsoft-office-365)
- [View Nextiva Profile](https://www.getapp.com.au/software/91289/nextiva)
- [View Original Comparison](https://www.getapp.com.au/compare/90725/91289/microsoft-office-365/vs/nextiva)

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