---
description: Get a quick and detailed side-by-side comparison for SAP Customer Experience vs Microsoft 365. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SAP Customer Experience vs Microsoft 365 Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [SAP Customer Experience \<span\>vs\</span\> Microsoft 365](https://www.getapp.com.au/compare/90379/90725/sap-crm/vs/microsoft-office-365)

# Compare SAP Customer Experience vs Microsoft 365

Canonical: https://www.getapp.com.au/compare/90379/90725/sap-crm/vs/microsoft-office-365

> Detailed comparison between SAP Customer Experience and Microsoft 365. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SAP Customer Experience | Microsoft 365 |
| **Overall rating** | 4.3/5 | 4.6/5 |
| **Total Reviews** | 245 | 14035 |
| **Starting Price** | USD 58.00 | USD 6.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Documentation | Videos |

## Key features

### SAP Customer Experience

- API
- Channel Management
- Client Management
- Communication Management
- Contact Management
- Customer Complaint Tracking
- Email Management
- For Startups
- Lead Management
- Live Chat
- Mobile Access
- Reporting/Analytics
- Support Ticket Management

### Microsoft 365

- API
- Calendar/Reminder System
- Communication Management
- Contact Management
- Email Management
- Email Monitoring
- Encryption
- File Conversion
- Live Chat
- Mobile Access
- Reporting/Analytics
- Scheduling
- Team Calendars
- Whiteboard

## Links

- [View SAP Customer Experience Profile](https://www.getapp.com.au/software/90379/sap-crm)
- [View Microsoft 365 Profile](https://www.getapp.com.au/software/90725/microsoft-office-365)
- [View Original Comparison](https://www.getapp.com.au/compare/90379/90725/sap-crm/vs/microsoft-office-365)

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