---
description: Get a quick and detailed side-by-side comparison for Mojo Helpdesk vs LiveAgent. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Mojo Helpdesk vs LiveAgent Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Mojo Helpdesk \<span\>vs\</span\> LiveAgent](https://www.getapp.com.au/compare/90709/91301/mojo-helpdesk-customer-support-and-ticket-tracking/vs/liveagent)

# Compare Mojo Helpdesk vs LiveAgent

Canonical: https://www.getapp.com.au/compare/90709/91301/mojo-helpdesk-customer-support-and-ticket-tracking/vs/liveagent

> Detailed comparison between Mojo Helpdesk and LiveAgent. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Mojo Helpdesk | LiveAgent |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 74 | 1783 |
| **Starting Price** | USD 29.00 | USD 15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Mojo Helpdesk

- API
- Access Controls/Permissions
- Alerts/Escalation
- Customisable Branding
- Customizable Reports
- Dashboard
- Email Management
- Email Templates
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Prioritization
- Reporting & Statistics
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Ticket Management
- Workflow Management

### LiveAgent

- API
- Access Controls/Permissions
- Alerts/Escalation
- Customisable Branding
- Customizable Reports
- Dashboard
- Email Management
- Email Templates
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Prioritization
- Reporting & Statistics
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Ticket Management
- Workflow Management

## Links

- [View Mojo Helpdesk Profile](https://www.getapp.com.au/software/90709/mojo-helpdesk-customer-support-and-ticket-tracking)
- [View LiveAgent Profile](https://www.getapp.com.au/software/91301/liveagent)
- [View Original Comparison](https://www.getapp.com.au/compare/90709/91301/mojo-helpdesk-customer-support-and-ticket-tracking/vs/liveagent)

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