---
description: Get a quick and detailed side-by-side comparison for Trello vs Request Tracker. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Trello vs Request Tracker Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Internal Communication Software](/directory/1639/employee-communication-tools/software) > [Trello \<span\>vs\</span\> Request Tracker](https://www.getapp.com.au/compare/90700/2035323/trello/vs/request-tracker)

# Compare Trello vs Request Tracker

Canonical: https://www.getapp.com.au/compare/90700/2035323/trello/vs/request-tracker

> Detailed comparison between Trello and Request Tracker. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Trello | Request Tracker |
| **Overall rating** | 4.5/5 | 4.3/5 |
| **Total Reviews** | 23533 | 3 |
| **Starting Price** | USD 5.00 | USD 25.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Linux (Desktop), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Trello

- API
- Activity Tracking
- Configurable Workflow
- Dashboard
- Email Management
- Issue Management
- Live Chat
- Monitoring
- Performance Metrics
- Personalization
- Project Management
- Project Planning
- Recurring Tasks
- SSL Security
- Search/Filter
- Surveys & Feedback
- Task Editing
- Task Tagging
- Time Tracking
- Workflow Management

### Request Tracker

- API
- Activity Tracking
- Configurable Workflow
- Dashboard
- Email Management
- Issue Management
- Live Chat
- Monitoring
- Performance Metrics
- Personalization
- Project Management
- Project Planning
- Recurring Tasks
- SSL Security
- Search/Filter
- Surveys & Feedback
- Task Editing
- Task Tagging
- Time Tracking
- Workflow Management

## Links

- [View Trello Profile](https://www.getapp.com.au/software/90700/trello)
- [View Request Tracker Profile](https://www.getapp.com.au/software/2035323/request-tracker)
- [View Original Comparison](https://www.getapp.com.au/compare/90700/2035323/trello/vs/request-tracker)

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