---
description: Get a quick and detailed side-by-side comparison for Lime Connect vs LiveAgent. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Lime Connect vs LiveAgent Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/650/customer-engagement/software) > [Lime Connect \<span\>vs\</span\> LiveAgent](https://www.getapp.com.au/compare/90636/91301/userlike-live-chat/vs/liveagent)

# Compare Lime Connect vs LiveAgent

Canonical: https://www.getapp.com.au/compare/90636/91301/userlike-live-chat/vs/liveagent

> Detailed comparison between Lime Connect and LiveAgent. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Lime Connect | LiveAgent |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 647 | 1753 |
| **Starting Price** | USD 100.00 | USD 15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Lime Connect

- AI/Machine Learning
- API
- Activity Tracking
- Configurable Workflow
- Customer Communication
- Customer Database
- Customer Service Analytics
- Customizable Reports
- Dashboard
- Email Management
- Lead Capture
- Live Chat
- Natural Language Processing
- Personalization
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Transfers/Routing
- Video Chat
- Video Support

### LiveAgent

- AI/Machine Learning
- API
- Activity Tracking
- Configurable Workflow
- Customer Communication
- Customer Database
- Customer Service Analytics
- Customizable Reports
- Dashboard
- Email Management
- Lead Capture
- Live Chat
- Natural Language Processing
- Personalization
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Transfers/Routing
- Video Chat
- Video Support

## Links

- [View Lime Connect Profile](https://www.getapp.com.au/software/90636/userlike-live-chat)
- [View LiveAgent Profile](https://www.getapp.com.au/software/91301/liveagent)
- [View Original Comparison](https://www.getapp.com.au/compare/90636/91301/userlike-live-chat/vs/liveagent)

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