---
description: Get a quick and detailed side-by-side comparison for Lime Connect vs Callbell. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Lime Connect vs Callbell Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/599/unified-communications/software) > [Lime Connect \<span\>vs\</span\> Callbell](https://www.getapp.com.au/compare/90636/131659/userlike-live-chat/vs/callbell)

# Compare Lime Connect vs Callbell

Canonical: https://www.getapp.com.au/compare/90636/131659/userlike-live-chat/vs/callbell

> Detailed comparison between Lime Connect and Callbell. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Lime Connect | Callbell |
| **Overall rating** | 4.6/5 | 4.1/5 |
| **Total Reviews** | 647 | 7 |
| **Starting Price** | USD 100.00 | EUR 12.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Lime Connect

- AI/Machine Learning
- API
- Autoresponders
- Canned Responses
- Chat/Messaging
- Configurable Workflow
- Customisable Branding
- Customizable Reports
- Natural Language Processing
- Proactive Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Video Chat
- Video Support

### Callbell

- API
- Autoresponders
- Canned Responses
- Chat/Messaging
- Customisable Branding
- Proactive Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Third-Party Integrations
- Transcripts/Chat History

## Links

- [View Lime Connect Profile](https://www.getapp.com.au/software/90636/userlike-live-chat)
- [View Callbell Profile](https://www.getapp.com.au/software/131659/callbell)
- [View Original Comparison](https://www.getapp.com.au/compare/90636/131659/userlike-live-chat/vs/callbell)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Lime Connect vs Callbell Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for Lime Connect vs Callbell. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/90636/131659/userlike-live-chat/vs/callbell","about":[{"@id":"https://www.getapp.com.au/software/90636/userlike-live-chat#software"},{"@id":"https://www.getapp.com.au/software/131659/callbell#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/90636/131659/userlike-live-chat/vs/callbell#breadcrumblist"},"@id":"https://www.getapp.com.au/compare/90636/131659/userlike-live-chat/vs/callbell#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.com.au/#website"},"publisher":{"@id":"https://www.getapp.com.au/#organization"},"inLanguage":"en-AU"},{"name":"Lime Connect","description":"Lime Connect (formerly Userlike) is the leading German platform for AI-powered support automation, WhatsApp marketing, and customer messaging across all channels. \n\nWith Connect AI, companies can deploy autonomous AI Agents to handle support tasks, while the AI Copilot assists service agents by summarizing conversations, suggesting answers, and providing relevant information in real time. \n\nAll messages from website chat, WhatsApp, email, and more are managed in the central Message Center, with professional service features, accessible via desktop and our mobile app.\n\nAdditional tools like WhatsApp Campaigns allow businesses to reach customers directly with personalized updates and offers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cc07b0e0-5b92-404d-a4ca-d2b858b17bcc.png","url":"https://www.getapp.com.au/software/90636/userlike-live-chat","@id":"https://www.getapp.com.au/software/90636/userlike-live-chat#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":647},"offers":{"price":"100","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux"},{"name":"Callbell","description":"Callbell is a web-based live chat solution designed to help businesses manage team collaboration via multiple communication channels, such as Facebook Messenger, Instagram, Telegram, and WhatsApp. Users can create custom chat widgets according to individual requirements and add them to their existing websites.\n \nKey features of Callbell include canned responses, proactive chat, autoresponders, customizable branding, reporting, transcripts, and chat history. Teams can specify characteristics of chat widgets, define integration channels, and copy/paste the generated script into a new tag within Google Tag Manager accounts or at the head section of websites. With chat widgets, organizations can directly communicate with clients and streamline customer support.\n \nCallbell enables staff members to chat with clients from a desired channel of communication and continue conversations with customers even after leaving the website. The chat management module lets users sort chats by the last message received from a customer and conversations that have not yet been assigned to a staff member, ensuring prioritization as well as a prompt response to customers. Callbell helps businesses create message templates and add variables to them in order to facilitate personalized client communication.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/08717c43-0006-419e-99a9-b6afd6404e7e.png","url":"https://www.getapp.com.au/software/131659/callbell","@id":"https://www.getapp.com.au/software/131659/callbell#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.1,"bestRating":5,"ratingCount":7},"offers":{"price":"12","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.com.au/compare/90636/131659/userlike-live-chat/vs/callbell#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Unified Communications Software","position":2,"item":"/directory/599/unified-communications/software","@type":"ListItem"},{"name":"Lime Connect vs Callbell","position":3,"item":"https://www.getapp.com.au/compare/90636/131659/userlike-live-chat/vs/callbell","@type":"ListItem"}]}]}
</script>