---
description: Get a quick and detailed side-by-side comparison for Bitrix24 vs ContactMonkey. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Bitrix24 vs ContactMonkey Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Form Builder Software](/directory/3893/form-builder/software) > [Bitrix24 \<span\>vs\</span\> ContactMonkey](https://www.getapp.com.au/compare/90602/2074427/bitrix24/vs/contactmonkey)

# Compare Bitrix24 vs ContactMonkey

Canonical: https://www.getapp.com.au/compare/90602/2074427/bitrix24/vs/contactmonkey

> Detailed comparison between Bitrix24 and ContactMonkey. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Bitrix24 | ContactMonkey |
| **Overall rating** | 4.2/5 | 4.0/5 |
| **Total Reviews** | 984 | 49 |
| **Starting Price** | EUR 61.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | - |
| **Training** | Webinars, Documentation, Videos | In Person, Live Online, Webinars |

## Key features

### Bitrix24

- Activity Dashboard
- Collaboration Tools
- Communication Management
- Content Management
- Customisable Branding
- Customizable Templates
- Email Management
- Employee Database
- Employee Directory
- Employee Engagement Software
- Employee Recognition Software
- Feedback Management
- File Sharing
- Pulse Surveys
- Real-Time Chat
- Reporting & Statistics
- Reporting/Analytics
- Surveys & Feedback
- Transcripts/Chat History
- Visual Analytics

### ContactMonkey

- Activity Dashboard
- Collaboration Tools
- Communication Management
- Content Management
- Customisable Branding
- Customizable Templates
- Email Management
- Employee Database
- Employee Directory
- Employee Engagement Software
- Employee Recognition Software
- Feedback Management
- File Sharing
- Pulse Surveys
- Real-Time Chat
- Reporting & Statistics
- Reporting/Analytics
- Surveys & Feedback
- Transcripts/Chat History
- Visual Analytics

## Links

- [View Bitrix24 Profile](https://www.getapp.com.au/software/90602/bitrix24)
- [View ContactMonkey Profile](https://www.getapp.com.au/software/2074427/contactmonkey)
- [View Original Comparison](https://www.getapp.com.au/compare/90602/2074427/bitrix24/vs/contactmonkey)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Bitrix24 vs ContactMonkey Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for Bitrix24 vs ContactMonkey. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/90602/2074427/bitrix24/vs/contactmonkey","about":[{"@id":"https://www.getapp.com.au/software/90602/bitrix24#software"},{"@id":"https://www.getapp.com.au/software/2074427/contactmonkey#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/90602/2074427/bitrix24/vs/contactmonkey#breadcrumblist"},"@id":"https://www.getapp.com.au/compare/90602/2074427/bitrix24/vs/contactmonkey#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.getapp.com.au/#organization"}},{"name":"Bitrix24","description":"Bitrix24 is an all-in-one business management platform that integrates customer relationship management, project and task management, collaboration tools, and automation within a unified digital workspace. The system serves as a consolidated environment for small and medium businesses and provides enterprise-grade functionality for larger organizations. It addresses the needs of sales, marketing, customer support, project delivery, and human resources operations while maintaining data consistency across functions.\n\nThe customer relationship management component delivers lead tracking, deal pipelines, contact management, sales automation with configurable rules and triggers, and analytics for sales performance. Project and task management features include visualization modes such as Kanban boards, Gantt charts, and Scrum frameworks alongside time tracking, workload balancing, and performance reporting. Collaboration capabilities cover real-time messaging, high-definition video conferencing, shared calendars, activity streams, and secure document storage with version control and collaborative editing.\n\nThe platform extends to website presence and e-commerce with a site builder that offers landing pages, web forms, custom domains, an online store, inventory management, and payment processing. Human resources functionality encompasses employee directories, absence schedules, work reports, organizational charts, and time management. An AI assistant named CoPilot provides call transcription, task summarization, content suggestions, and automated insights across modules.\n\nBitrix24 supports integrations via an application marketplace with access to over six hundred sixty third-party applications and services and offers a comprehensive API for custom development and workflow customization. Data import and export tools enable migration from other systems and synchronization with external analytics or messaging platforms. Enterprise deployments may be hosted on customer servers with two-step authentication, AES-2056, single sign-on, and compliance with GDPR, ISO 27001, and PCI DSS Level one standards.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/55374fdb-657d-427a-9fdc-ecf7fc8ab483.png","url":"https://www.getapp.com.au/software/90602/bitrix24","@id":"https://www.getapp.com.au/software/90602/bitrix24#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":984},"offers":{"price":"61","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"name":"ContactMonkey","description":"What is ContactMonkey?\n\nContactMonkey is an internal email software for internal communications specialists and department leaders to create and deliver effective day-to-day employee communications—right from their Outlook and Gmail, without getting unsubscribed or marked as spam.\n\nIt enables streamlined workplace communications for dispersed teams, ensuring no company update or newsletter ever goes unnoticed. Its purposefully engineered drag-and-drop email builder empowers anyone to craft stunning and responsive email campaigns. No design or coding skills are necessary. Simply choose from a library of over 600 ready-to-go templates for your next HR update, company announcement, or weekly newsletter.\n\nContactMonkey also eliminates the toughest parts of an internal communicator’s job. Organizations no longer need to wrestle with the complexities of server migrations and manual list updates, as this user-friendly software takes care of the heavy-lifting with automation, saving time and effort where productivity is traditionally drained the most.\n\nThis software enables internal communicators to save hours in content creation and provides deep insights about employee behaviour and preferences via an analytics dashboard, which can be leveraged to help refine internal comms strategy. Users can explore precise analytics from open rates and click-through rates to read times, locations, and more.\n\nContactMonkey offers a comprehensive suite of features including: team collaboration, audience segmentation, list management, click maps, two-way feedback loops, employee SMS, and more to foster positive company culture, drive employee engagement and retention, and connect a centralized place for all employee comms.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/773d0ad6-0956-42b4-848f-5377445ebab5.jpeg","url":"https://www.getapp.com.au/software/2074427/contactmonkey","@id":"https://www.getapp.com.au/software/2074427/contactmonkey#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.0,"bestRating":5,"ratingCount":49},"operatingSystem":"Cloud, Windows, Windows on premise, Linux on premise"},{"@id":"https://www.getapp.com.au/compare/90602/2074427/bitrix24/vs/contactmonkey#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Form Builder Software","position":2,"item":"/directory/3893/form-builder/software","@type":"ListItem"},{"name":"Bitrix24 vs ContactMonkey","position":3,"item":"https://www.getapp.com.au/compare/90602/2074427/bitrix24/vs/contactmonkey","@type":"ListItem"}]}]}
</script>