---
description: Get a quick and detailed side-by-side comparison for Bitrix24 vs Viber. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Bitrix24 vs Viber Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Form Builder Software](/directory/3893/form-builder/software) > [Bitrix24 \<span\>vs\</span\> Viber](https://www.getapp.com.au/compare/90602/2049588/bitrix24/vs/viber)

# Compare Bitrix24 vs Viber

Canonical: https://www.getapp.com.au/compare/90602/2049588/bitrix24/vs/viber

> Detailed comparison between Bitrix24 and Viber. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bitrix24 | Viber |
| **Overall rating** | 4.2/5 | 4.4/5 |
| **Total Reviews** | 991 | 4059 |
| **Starting Price** | USD 69.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Chat |
| **Training** | Webinars, Documentation, Videos | Not Offered |

## Key features

### Bitrix24

- API
- Batch Communications
- Chat/Messaging
- Communication Management
- Computer Telephony Integration
- Customer History
- Feedback Management
- For IT Project Management
- Guided Selling
- Hourly Billing
- Interaction Tracking
- Live Chat
- Multi-Channel Communication
- On-Demand Communications
- Personalization
- Pricing Management
- Product Catalog
- Productivity Analysis
- Reporting/Analytics
- Task Tagging

### Viber

- API
- Batch Communications
- Chat/Messaging
- Communication Management
- Customer History
- Feedback Management
- Interaction Tracking
- Live Chat
- Multi-Channel Communication
- On-Demand Communications
- Personalization
- Reporting/Analytics

## Links

- [View Bitrix24 Profile](https://www.getapp.com.au/software/90602/bitrix24)
- [View Viber Profile](https://www.getapp.com.au/software/2049588/viber)
- [View Original Comparison](https://www.getapp.com.au/compare/90602/2049588/bitrix24/vs/viber)

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