---
description: Get a quick and detailed side-by-side comparison for Bitrix24 vs SmartLine. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Bitrix24 vs SmartLine Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Nonprofit Software](/directory/775/nonprofit/software) > [Bitrix24 \<span\>vs\</span\> SmartLine](https://www.getapp.com.au/compare/90602/131759/bitrix24/vs/smartline)

# Compare Bitrix24 vs SmartLine

Canonical: https://www.getapp.com.au/compare/90602/131759/bitrix24/vs/smartline

> Detailed comparison between Bitrix24 and SmartLine. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bitrix24 | SmartLine |
| **Overall rating** | 4.2/5 | 4.0/5 |
| **Total Reviews** | 991 | 12 |
| **Starting Price** | USD 69.00 | USD 9.99 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | Webinars, Documentation |

## Key features

### Bitrix24

- Alerts/Notifications
- Call List Management
- Call Logging
- Call Monitoring
- Call Routing
- Call Transfer
- Caller ID
- Caller Profiles
- Computer Telephony Integration
- For IT Project Management
- For Religious Organizations
- Guided Selling
- Hourly Billing
- Live Chat
- Pricing Management
- Product Catalog
- Productivity Analysis
- Spam Blocker
- Task Tagging
- Voice Mail

### SmartLine

- Alerts/Notifications
- Call List Management
- Call Logging
- Call Monitoring
- Call Routing
- Call Transfer
- Caller ID
- Caller Profiles
- Live Chat
- Spam Blocker
- Voice Mail

## Links

- [View Bitrix24 Profile](https://www.getapp.com.au/software/90602/bitrix24)
- [View SmartLine Profile](https://www.getapp.com.au/software/131759/smartline)
- [View Original Comparison](https://www.getapp.com.au/compare/90602/131759/bitrix24/vs/smartline)

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