---
description: Get a quick and detailed side-by-side comparison for Bitrix24 vs Rocket.Chat. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Bitrix24 vs Rocket.Chat Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Form Builder Software](/directory/3893/form-builder/software) > [Bitrix24 \<span\>vs\</span\> Rocket.Chat](https://www.getapp.com.au/compare/90602/112763/bitrix24/vs/rocket-chat)

# Compare Bitrix24 vs Rocket.Chat

Canonical: https://www.getapp.com.au/compare/90602/112763/bitrix24/vs/rocket-chat

> Detailed comparison between Bitrix24 and Rocket.Chat. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bitrix24 | Rocket.Chat |
| **Overall rating** | 4.2/5 | 4.3/5 |
| **Total Reviews** | 989 | 156 |
| **Starting Price** | USD 69.00 | USD 0.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Key features

### Bitrix24

- API
- Canned Responses
- Chat/Messaging
- Content Management
- Customisable Branding
- Customizable Reports
- Document Management
- Live Chat
- Multi-Channel Communication
- Multi-User Collaboration
- Real Time Editing
- Real-Time Chat
- Reporting/Analytics
- Screen Sharing
- Search/Filter
- Transcripts/Chat History
- Transfers/Routing
- Video Chat
- Video Conferencing
- Workflow Management

### Rocket.Chat

- API
- Canned Responses
- Chat/Messaging
- Content Management
- Customisable Branding
- Customizable Reports
- Document Management
- Live Chat
- Multi-Channel Communication
- Multi-User Collaboration
- Real Time Editing
- Real-Time Chat
- Reporting/Analytics
- Screen Sharing
- Search/Filter
- Transcripts/Chat History
- Transfers/Routing
- Video Chat
- Video Conferencing
- Workflow Management

## Links

- [View Bitrix24 Profile](https://www.getapp.com.au/software/90602/bitrix24)
- [View Rocket.Chat Profile](https://www.getapp.com.au/software/112763/rocket-chat)
- [View Original Comparison](https://www.getapp.com.au/compare/90602/112763/bitrix24/vs/rocket-chat)

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