---
description: Get a quick and detailed side-by-side comparison for HappyFox Help Desk vs Document360. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: HappyFox Help Desk vs Document360 Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Insurance CRM Software](/directory/3083/insurance-crm/software) > [HappyFox Help Desk \<span\>vs\</span\> Document360](https://www.getapp.com.au/compare/90516/120723/happyfox/vs/document360)

# Compare HappyFox Help Desk vs Document360

Canonical: https://www.getapp.com.au/compare/90516/120723/happyfox/vs/document360

> Detailed comparison between HappyFox Help Desk and Document360. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | HappyFox Help Desk | Document360 |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 92 | 290 |
| **Starting Price** | USD 24.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### HappyFox Help Desk

- Access Controls/Permissions
- Collaboration Tools
- Commenting/Notes
- Content Management
- Customisable Branding
- Document Management
- Email Alerts
- Full Text Search
- Knowledge Management
- Pre-built Templates
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Rich Text Editor
- SSL Security
- Single Sign On
- Surveys & Feedback
- Templates
- Website Integration
- Workflow Management

### Document360

- Access Controls/Permissions
- Collaboration Tools
- Commenting/Notes
- Content Management
- Customisable Branding
- Document Management
- Email Alerts
- Full Text Search
- Knowledge Management
- Pre-built Templates
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Rich Text Editor
- SSL Security
- Single Sign On
- Surveys & Feedback
- Templates
- Website Integration
- Workflow Management

## Links

- [View HappyFox Help Desk Profile](https://www.getapp.com.au/software/90516/happyfox)
- [View Document360 Profile](https://www.getapp.com.au/software/120723/document360)
- [View Original Comparison](https://www.getapp.com.au/compare/90516/120723/happyfox/vs/document360)

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