---
description: Get a quick and detailed side-by-side comparison for Pipedrive vs Pure Chat. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Pipedrive vs Pure Chat Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Sales Intelligence Software](/directory/3877/sales-intelligence/software) > [Pipedrive \<span\>vs\</span\> Pure Chat](https://www.getapp.com.au/compare/90507/109559/pipedrive/vs/pure-chat)

# Compare Pipedrive vs Pure Chat

Canonical: https://www.getapp.com.au/compare/90507/109559/pipedrive/vs/pure-chat

> Detailed comparison between Pipedrive and Pure Chat. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Pipedrive | Pure Chat |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 3050 | 337 |
| **Starting Price** | USD 19.00 | USD 39.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Chat |
| **Training** | Webinars, Documentation, Videos | Documentation, Videos |

## Key features

### Pipedrive

- API
- CRM
- Customisable Branding
- Customizable Reports
- Deal Management
- Interaction Tracking
- Lead Management
- Mobile Access
- Natural Language Processing
- Offline Form
- Pipeline Reports
- Product Catalog
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Sales Activity Management
- Search/Filter
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Website Visitor Tracking

### Pure Chat

- API
- CRM
- Customisable Branding
- Interaction Tracking
- Mobile Access
- Offline Form
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Search/Filter
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View Pipedrive Profile](https://www.getapp.com.au/software/90507/pipedrive)
- [View Pure Chat Profile](https://www.getapp.com.au/software/109559/pure-chat)
- [View Original Comparison](https://www.getapp.com.au/compare/90507/109559/pipedrive/vs/pure-chat)

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