---
description: Get a quick and detailed side-by-side comparison for Creatio CRM vs Bitrix24. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Creatio CRM vs Bitrix24 Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Construction CRM Software](/directory/759/construction-crm/software) > [Creatio CRM \<span\>vs\</span\> Bitrix24](https://www.getapp.com.au/compare/90504/90602/bpm-online-crm/vs/bitrix24)

# Compare Creatio CRM vs Bitrix24

Canonical: https://www.getapp.com.au/compare/90504/90602/bpm-online-crm/vs/bitrix24

> Detailed comparison between Creatio CRM and Bitrix24. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Creatio CRM | Bitrix24 |
| **Overall rating** | 4.7/5 | 4.2/5 |
| **Total Reviews** | 134 | 991 |
| **Starting Price** | USD 40.00 | USD 69.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Key features

### Creatio CRM

- AI Writing Assistant
- Accounting
- Calendar/Reminder System
- Channel Management
- Client Management
- Configurable Workflow
- Customizable Reports
- Deal Management
- Lead Management
- Monitoring
- Pricing Management
- Product Catalog
- Proposal Generation
- Reminders
- Sales Activity Management
- Scheduling
- Support Ticket Management
- Surveys & Feedback
- Web Forms
- Web-based Deployment

### Bitrix24

- AI Writing Assistant
- Accounting
- Calendar/Reminder System
- Channel Management
- Client Management
- Configurable Workflow
- Customizable Reports
- Deal Management
- Lead Management
- Monitoring
- Pricing Management
- Product Catalog
- Proposal Generation
- Reminders
- Sales Activity Management
- Scheduling
- Support Ticket Management
- Surveys & Feedback
- Web Forms
- Web-based Deployment

## Links

- [View Creatio CRM Profile](https://www.getapp.com.au/software/90504/bpm-online-crm)
- [View Bitrix24 Profile](https://www.getapp.com.au/software/90602/bitrix24)
- [View Original Comparison](https://www.getapp.com.au/compare/90504/90602/bpm-online-crm/vs/bitrix24)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Creatio CRM vs Bitrix24 Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for Creatio CRM vs Bitrix24. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/90504/90602/bpm-online-crm/vs/bitrix24","about":[{"@id":"https://www.getapp.com.au/software/90504/bpm-online-crm#software"},{"@id":"https://www.getapp.com.au/software/90602/bitrix24#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/90504/90602/bpm-online-crm/vs/bitrix24#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.com.au/compare/90504/90602/bpm-online-crm/vs/bitrix24#webpage","publisher":{"@id":"https://www.getapp.com.au/#organization"},"inLanguage":"en-AU","isPartOf":{"@id":"https://www.getapp.com.au/#website"}},{"name":"Creatio CRM","description":"Creatio is a new era CRM to manage all customer and operational workflows with no-code and AI at its core.\n\nCreatio Sales is an AI-native sales management platform that helps businesses achieve sales excellence by providing a complete customer 360 view, automating lead and sales processes, running accurate forecasts, streamlining order and document management, and boosting team collaboration.\n\nCreatio Marketing is an AI-native omnichannel marketing platform that accelerates lead-to-revenue by providing a holistic customer view, enabling personalized journeys, streamlining digital, email, and event campaigns, and boosting team collaboration.\n\nAnd Creatio Service is a full-cycle AI-native service management platform that enhances customer experience through efficient case and request management, a unified agent desktop, omnichannel communications, collaborative tools, and flexible ITSM workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/73aab32f-4eaf-416e-826a-93b352e47231.png","url":"https://www.getapp.com.au/software/90504/bpm-online-crm","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/90504/bpm-online-crm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":134,"ratingValue":4.7},"offers":{"price":"40","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Bitrix24","description":"Bitrix24 is an all-in-one business management platform that integrates customer relationship management, project and task management, collaboration tools, and automation within a unified digital workspace. The system serves as a consolidated environment for small and medium businesses and provides enterprise-grade functionality for larger organizations. It addresses the needs of sales, marketing, customer support, project delivery, and human resources operations while maintaining data consistency across functions.\n\nThe customer relationship management component delivers lead tracking, deal pipelines, contact management, sales automation with configurable rules and triggers, and analytics for sales performance. Project and task management features include visualization modes such as Kanban boards, Gantt charts, and Scrum frameworks alongside time tracking, workload balancing, and performance reporting. Collaboration capabilities cover real-time messaging, high-definition video conferencing, shared calendars, activity streams, and secure document storage with version control and collaborative editing.\n\nThe platform extends to website presence and e-commerce with a site builder that offers landing pages, web forms, custom domains, an online store, inventory management, and payment processing. Human resources functionality encompasses employee directories, absence schedules, work reports, organizational charts, and time management. An AI assistant named CoPilot provides call transcription, task summarization, content suggestions, and automated insights across modules.\n\nBitrix24 supports integrations via an application marketplace with access to over six hundred sixty third-party applications and services and offers a comprehensive API for custom development and workflow customization. Data import and export tools enable migration from other systems and synchronization with external analytics or messaging platforms. Enterprise deployments may be hosted on customer servers with two-step authentication, AES-2056, single sign-on, and compliance with GDPR, ISO 27001, and PCI DSS Level one standards.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/55374fdb-657d-427a-9fdc-ecf7fc8ab483.png","url":"https://www.getapp.com.au/software/90602/bitrix24","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/90602/bitrix24#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":991,"ratingValue":4.2},"offers":{"price":"69","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Construction CRM Software","position":2,"item":"/directory/759/construction-crm/software","@type":"ListItem"},{"name":"Creatio CRM vs Bitrix24","position":3,"item":"https://www.getapp.com.au/compare/90504/90602/bpm-online-crm/vs/bitrix24","@type":"ListItem"}],"@id":"https://www.getapp.com.au/compare/90504/90602/bpm-online-crm/vs/bitrix24#breadcrumblist"}]}
</script>
