---
description: Get a quick and detailed side-by-side comparison for Totango vs Salesforce Service Cloud. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Totango vs Salesforce Service Cloud Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Campaign Management Software](/directory/304/campaign-management/software) > [Totango \<span\>vs\</span\> Salesforce Service Cloud](https://www.getapp.com.au/compare/90496/91754/totango/vs/salesforce-1-service-cloud)

# Compare Totango vs Salesforce Service Cloud

Canonical: https://www.getapp.com.au/compare/90496/91754/totango/vs/salesforce-1-service-cloud

> Detailed comparison between Totango and Salesforce Service Cloud. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Totango | Salesforce Service Cloud |
| **Overall rating** | 3.7/5 | 4.5/5 |
| **Total Reviews** | 33 | 824 |
| **Starting Price** | - | USD 25.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Live Online, Webinars, Documentation, Videos |

## Key features

### Totango

- Alerts/Notifications
- Campaign Management
- Communication Management
- Customer Management
- Dashboard
- Data Visualization
- Feedback Management
- Knowledge Management
- Lead Management
- Reporting/Analytics
- Survey/Poll Management

### Salesforce Service Cloud

- Alerts/Notifications
- Asset Tracking
- Call Tracking
- Campaign Management
- Communication Management
- Computer Telephony Integration
- Customer Complaint Tracking
- Customer Management
- Customizable Reports
- Dashboard
- Data Visualization
- Feedback Management
- Fuel Tracking
- Knowledge Management
- Lead Management
- Reporting/Analytics
- Risk Analysis
- Service History
- Survey/Poll Management
- Transfers/Routing

## Links

- [View Totango Profile](https://www.getapp.com.au/software/90496/totango)
- [View Salesforce Service Cloud Profile](https://www.getapp.com.au/software/91754/salesforce-1-service-cloud)
- [View Original Comparison](https://www.getapp.com.au/compare/90496/91754/totango/vs/salesforce-1-service-cloud)

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