---
description: Get a quick and detailed side-by-side comparison for ManageEngine SupportCenter Plus vs Atera. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ManageEngine SupportCenter Plus vs Atera Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [ManageEngine SupportCenter Plus \<span\>vs\</span\> Atera](https://www.getapp.com.au/compare/90406/102017/manageengine-supportcenter-plus/vs/atera)

# Compare ManageEngine SupportCenter Plus vs Atera

Canonical: https://www.getapp.com.au/compare/90406/102017/manageengine-supportcenter-plus/vs/atera

> Detailed comparison between ManageEngine SupportCenter Plus and Atera. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ManageEngine SupportCenter Plus | Atera |
| **Overall rating** | 4.3/5 | 4.5/5 |
| **Total Reviews** | 14 | 446 |
| **Starting Price** | USD 495.00 | USD 129.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Android (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### ManageEngine SupportCenter Plus

- Activity Dashboard
- Client Portal
- Customer Database
- Dashboard
- Knowledge Base Management
- Knowledge Management
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Surveys & Feedback
- Third-Party Integrations
- Ticket Management

### Atera

- Activity Dashboard
- Client Portal
- Customer Database
- Dashboard
- Knowledge Base Management
- Knowledge Management
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Surveys & Feedback
- Third-Party Integrations
- Ticket Management

## Links

- [View ManageEngine SupportCenter Plus Profile](https://www.getapp.com.au/software/90406/manageengine-supportcenter-plus)
- [View Atera Profile](https://www.getapp.com.au/software/102017/atera)
- [View Original Comparison](https://www.getapp.com.au/compare/90406/102017/manageengine-supportcenter-plus/vs/atera)

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