---
description: Get a quick and detailed side-by-side comparison for NiCE CXone vs STARFACE. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: NiCE CXone vs STARFACE Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Call Center Workforce Management Software](/directory/3707/call-center-workforce-management/software) > [NiCE CXone \<span\>vs\</span\> STARFACE](https://www.getapp.com.au/compare/8391/2055380/incontact-call-center-software/vs/starface)

# Compare NiCE CXone vs STARFACE

Canonical: https://www.getapp.com.au/compare/8391/2055380/incontact-call-center-software/vs/starface

> Detailed comparison between NiCE CXone and STARFACE. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | NiCE CXone | STARFACE |
| **Overall rating** | 4.2/5 | 3.0/5 |
| **Total Reviews** | 581 | 1 |
| **Starting Price** | USD 110.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Webinars, Documentation |

## Key features

### NiCE CXone

- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Monitoring
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Communication Management
- Computer Telephony Integration
- Contact Management
- FCC Compliance
- Monitoring
- Performance Management
- Recording
- Recruitment Management
- Skills Tracking
- Support Ticket Management
- VoIP

### STARFACE

- Auto-Dialer
- CRM
- Call Monitoring
- Communication Management
- Contact Management
- Video Conferencing
- VoIP

## Links

- [View NiCE CXone Profile](https://www.getapp.com.au/software/8391/incontact-call-center-software)
- [View STARFACE Profile](https://www.getapp.com.au/software/2055380/starface)
- [View Original Comparison](https://www.getapp.com.au/compare/8391/2055380/incontact-call-center-software/vs/starface)

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