---
description: Get a quick and detailed side-by-side comparison for Convoso vs Selmo. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Convoso vs Selmo Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Convoso \<span\>vs\</span\> Selmo](https://www.getapp.com.au/compare/8280/2061923/cloud-predictive-dialer/vs/selmo-1)

# Compare Convoso vs Selmo

Canonical: https://www.getapp.com.au/compare/8280/2061923/cloud-predictive-dialer/vs/selmo-1

> Detailed comparison between Convoso and Selmo. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Convoso | Selmo |
| **Overall rating** | 4.5/5 | 5.0/5 |
| **Total Reviews** | 386 | 1 |
| **Starting Price** | USD 90.00 | USD 30.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Convoso

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Customer Database
- Customizable Reports
- Email Management
- Inbound Call Center
- Integrations Management
- Lead Capture
- Lead Management
- Monitoring
- Multi-Channel Communication
- Performance Management
- Progressive Dialer
- Real-Time Data

### Selmo

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Customer Database
- Customizable Reports
- Email Management
- Inbound Call Center
- Integrations Management
- Lead Capture
- Lead Management
- Monitoring
- Multi-Channel Communication
- Performance Management
- Progressive Dialer
- Real-Time Data

## Links

- [View Convoso Profile](https://www.getapp.com.au/software/8280/cloud-predictive-dialer)
- [View Selmo Profile](https://www.getapp.com.au/software/2061923/selmo-1)
- [View Original Comparison](https://www.getapp.com.au/compare/8280/2061923/cloud-predictive-dialer/vs/selmo-1)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Convoso vs Selmo Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for Convoso vs Selmo. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/8280/2061923/cloud-predictive-dialer/vs/selmo-1","about":[{"@id":"https://www.getapp.com.au/software/8280/cloud-predictive-dialer#software"},{"@id":"https://www.getapp.com.au/software/2061923/selmo-1#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/8280/2061923/cloud-predictive-dialer/vs/selmo-1#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.com.au/compare/8280/2061923/cloud-predictive-dialer/vs/selmo-1#webpage","isPartOf":{"@id":"https://www.getapp.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.getapp.com.au/#organization"}},{"name":"Convoso","description":"Convoso is an artificial intelligence based virtual agent solution designed for call centers. It automates customer interactions and lead qualification using conversational AI to interpret complex inputs and customer intent in voice and text. It surpasses basic interactive voice response systems by engaging in layered dialogues that can service customers and qualify leads.The platform supports industries such as business process outsourcing, financial services, home services, insurance, lead generation, legal services, real estate, solar, and telemarketing.\n\nThe system features intelligent lead qualification that identifies prospects through natural conversation flows and customizable scripts and workflows to match specific requirements. The platform operates around the clock to engage leads regardless of time constraints and supports multiple languages to accommodate diverse customer bases. Pre built templates and dynamic call scripts adjust interactions in real time based on responses and collected data. The solution handles both outbound and inbound calls, routes calls according to predefined criteria, and provides seamless handoff to human agents for complex queries. Compliance functionality ensures adherence to telephone consumer protection requirements and other regulations.\n\nIntegration is enabled via an open application programming interface that connects with customer relationship management systems and other essential business applications. The platform facilitates smooth data exchange and synchronization of customer records and campaign metrics across the technology stack. Integration options with common third party solutions eliminate information silos and support unified workflows. Real time data updates ensure that customer and performance information remains current across all integrated environments.\n\nThe platform scales to handle high call volumes without compromising conversational quality and incorporates machine learning algorithms to improve accuracy and efficiency over time. Analytics and reporting tools provide insight into agent performance, conversion metrics, and engagement levels to inform operational decisions. Cost savings are realized through automated handling of routine tasks and optimized allocation of human resources. The solution delivers consistent and professional interactions that enhance customer satisfaction and retention.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e3c00820-ad20-494b-bfa5-bcd49f38c665.png","url":"https://www.getapp.com.au/software/8280/cloud-predictive-dialer","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/8280/cloud-predictive-dialer#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":386},"offers":{"price":"90","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"Selmo","description":"Selmo is a call automation software for businesses, call centers, and contact centers.\n\nSelmo covers most business processes, including contact storage, lead generation &amp; qualification, conversion tracking, customer retention &amp; reactivation, and surveys. \n\nFeatures that turn a basic call center software with inbound and outbound lines into a multifunctional business tool include an auto dialer with predictive and power modes, IVR, call analytics, speech analytics, CRM, mailing, API integrations, scripts, surveys, etc.\n\n1. Auto dialer with predictive and power modes\n\nAn auto dialer is a piece of software that dials phone numbers from the list and automatically connects an operator to a call, when a customer picks up the phone. Selmo’s auto-dialer has 2 modes: a power mode and a predictive mode.\n\nIn power mode numbers are dialed one by one. As soon as the current call is ended, the dialer calls the next number on the list, and so on. It frees the hands of an agent, speeds up the process, and makes sure no one is missed.\n\nIn predictive mode, several numbers are called simultaneously and an operator is connected to the call when a customer picks up the phone. Selmo’s predictive algorithm determines when to dial the next number based on your previous call statistics and adjusts to each campaign, script, and operator. \n\nOur data show that predictive mode repurposes up to 80% of agents’ working hours from dialing to talking and boosts calling efficiency 3 to 4 times compared to manual mode.\n\n2. IVR\n\nA powerful IVR for inbound calls supports is fully customizable and supports various tasks, for example assigning tags, scheduling a call, adding the contact to a campaign or assigning him to a manager, etc.\n\n3. Call recording and speech analytics\n\nAll inbound and outbound calls are being recorded and stored until such time as you decide to delete them. The transcription of each conversation is formed instantly. \n\n4. CRM\n\nContacts you upload to the service are instantly formed into client cards, which store all the data, tags, call history, and tasks assigned to the client. This is an all-you-need CRM perfect for linear sales funnels and customer support.\n\n5. Mailing\n\nHaving several channels is essential for customer communication, which is why mailing is built into Selmo. You can connect an email address and send emails directly from the app, as well as create automated emails based on call results or other triggers.\n\n6. API-integrations\n\n3rd party services can be integrated with Selmo via an open API. This feature allows to connect Selmo to your CRM software as a calling instrument. This way, you can build an automated funnel, where contacts are transferred from a specific stage of your CRM funnel to Selmo, assigned a script and a manager, and dialed automatically. Results are then transferred back to your CRM.\n\n7. Scripts &amp; surveys\n\nA must-have tool for call center software, which allows to create scripts and surveys right inside the app, assign them to campaigns and managers, set outcomes, and assign actions depending on these outcomes. Thorough survey statistics are available as well.\n\nOther benefits\n\nDespite the huge amount of functions, Selmo remains an easy-to-use and lightweight software. Which makes it quick in installation and painless to learn.\n\nIt is also scalable. Whether you have 2, 200, or 2000 agents, Selmo will work the same way and with the same speed. \n\nSelmo is perfect for remote work. Each agent has an account he can access from any PC or laptop with an internet connection. For security control, you can grant different levels of access your agents would have to your client’s private data.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/04dd1f15-d09a-4938-b74f-7059be38dd91.png","url":"https://www.getapp.com.au/software/2061923/selmo-1","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/2061923/selmo-1#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":1},"offers":{"price":"30","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"VoIP Software","position":2,"item":"/directory/107/voip/software","@type":"ListItem"},{"name":"Convoso vs Selmo","position":3,"item":"https://www.getapp.com.au/compare/8280/2061923/cloud-predictive-dialer/vs/selmo-1","@type":"ListItem"}],"@id":"https://www.getapp.com.au/compare/8280/2061923/cloud-predictive-dialer/vs/selmo-1#breadcrumblist"}]}
</script>
