---
description: Get a quick and detailed side-by-side comparison for SugarCRM vs OpenCRM. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SugarCRM vs OpenCRM Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [SugarCRM \<span\>vs\</span\> OpenCRM](https://www.getapp.com.au/compare/8270/2073789/sugarcrm/vs/opencrm)

# Compare SugarCRM vs OpenCRM

Canonical: https://www.getapp.com.au/compare/8270/2073789/sugarcrm/vs/opencrm

> Detailed comparison between SugarCRM and OpenCRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SugarCRM | OpenCRM |
| **Overall rating** | 3.8/5 | 4.6/5 |
| **Total Reviews** | 412 | 294 |
| **Starting Price** | USD 59.00 | GBP 39.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### SugarCRM

- API
- Calendar Management
- Calendar/Reminder System
- Contact Database
- Customizable Reports
- Email Management
- Email Templates
- Lead Capture
- Lead Management
- Lead Qualification
- Live Chat
- Marketing Automation
- Opportunity Management
- Referral Tracking
- Reminders
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Territory Management
- Workflow Management

### OpenCRM

- API
- Calendar Management
- Calendar/Reminder System
- Contact Database
- Customizable Reports
- Email Management
- Email Templates
- Lead Capture
- Lead Management
- Lead Qualification
- Live Chat
- Marketing Automation
- Opportunity Management
- Referral Tracking
- Reminders
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Territory Management
- Workflow Management

## Links

- [View SugarCRM Profile](https://www.getapp.com.au/software/8270/sugarcrm)
- [View OpenCRM Profile](https://www.getapp.com.au/software/2073789/opencrm)
- [View Original Comparison](https://www.getapp.com.au/compare/8270/2073789/sugarcrm/vs/opencrm)

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