---
description: Get a quick and detailed side-by-side comparison for Mailchimp vs Touchpoint MX. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Mailchimp vs Touchpoint MX Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Email Management Software](/directory/306/email-management/software) > [Mailchimp \<span\>vs\</span\> Touchpoint MX](https://www.getapp.com.au/compare/8268/2049081/mailchimp/vs/touchpoint-mx)

# Compare Mailchimp vs Touchpoint MX

Canonical: https://www.getapp.com.au/compare/8268/2049081/mailchimp/vs/touchpoint-mx

> Detailed comparison between Mailchimp and Touchpoint MX. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Mailchimp | Touchpoint MX |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 17604 | 3 |
| **Starting Price** | USD 13.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation |

## Key features

### Mailchimp

- A/B Testing
- API
- Activity Tracking
- CRM
- Customer Database
- Customisable Branding
- Dynamic Content
- Engagement Tracking
- Lead Capture
- Lead Management
- Marketing Automation
- Multi-Channel Marketing
- Personalization
- Real-Time Analytics
- Real-Time Data
- Reminders
- SMS Marketing
- Segmentation
- Template Management
- Website Visitor Tracking

### Touchpoint MX

- A/B Testing
- API
- Activity Tracking
- CRM
- Customer Database
- Customisable Branding
- Dynamic Content
- Engagement Tracking
- Lead Capture
- Lead Management
- Marketing Automation
- Multi-Channel Marketing
- Personalization
- Real-Time Analytics
- Real-Time Data
- Reminders
- SMS Marketing
- Segmentation
- Template Management
- Website Visitor Tracking

## Links

- [View Mailchimp Profile](https://www.getapp.com.au/software/8268/mailchimp)
- [View Touchpoint MX Profile](https://www.getapp.com.au/software/2049081/touchpoint-mx)
- [View Original Comparison](https://www.getapp.com.au/compare/8268/2049081/mailchimp/vs/touchpoint-mx)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Mailchimp vs Touchpoint MX Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for Mailchimp vs Touchpoint MX. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/8268/2049081/mailchimp/vs/touchpoint-mx","about":[{"@id":"https://www.getapp.com.au/software/8268/mailchimp#software"},{"@id":"https://www.getapp.com.au/software/2049081/touchpoint-mx#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/8268/2049081/mailchimp/vs/touchpoint-mx#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.com.au/compare/8268/2049081/mailchimp/vs/touchpoint-mx#webpage","publisher":{"@id":"https://www.getapp.com.au/#organization"},"inLanguage":"en-AU","isPartOf":{"@id":"https://www.getapp.com.au/#website"}},{"name":"Mailchimp","description":"Mailchimp is an email and SMS marketing platform that combines customer relationship management, marketing automation, and analytics capabilities to support multi channel digital marketing campaigns. The software serves businesses across retail and e-commerce, hospitality and dining, non-profit organizations, professional services, and content creation. It offers a centralized environment for managing audience data, creating marketing content, executing automated workflows, and measuring campaign performance.\n\nThe platform’s core functionality centers on email campaign creation and distribution through a drag and drop builder that enables message design without coding knowledge. The system offers more than three hundred pre designed templates that can be customized via a brand kit feature to maintain consistent visual identity across communications. A content studio serves as a repository for creative assets and an integrated photo editor supports image modifications within the platform. The email marketing system includes A B testing capabilities, scheduling functions, and personalization features that insert dynamic content based on recipient attributes. SMS marketing functionality operates as an add on service available in select countries, requiring separate credit purchases and application approval. Credits are issued monthly and do not roll over between billing periods. Multimedia messaging service capabilities are restricted to Standard and Premium plan users sending to United States and Canada contacts.\n\nThe marketing automation engine provides a customer journey builder with pre configured templates for common workflows such as abandoned cart recovery sequences, welcome series, and behavior trigger communications. Segmentation tools allow audience division based on custom fields, purchase history, engagement patterns, and predictive demographics. The platform incorporates AI powered features including a content generation assistant that has been used to create billions of emails, along with predictive analytics that forecast customer behavior and recommend optimal send times. A website builder supports mobile responsive sites, includes domain hosting and search engine optimization tools. A landing page builder enables creation of conversion focused pages. The analytics dashboard provides campaign performance metrics, including open rates, click through rates, revenue attribution, conversion funnel analysis, and click maps that visualize engagement patterns within email content.\n\nMailchimp maintains integration partnerships with over three hundred applications and services, connecting to e-commerce platforms such as Shopify, WooCommerce, Square, and Stripe for transaction data synchronization and product catalog management. Content management system integrations include WordPress, Wix, and Squarespace, while business software connections extend to Salesforce for CRM data exchange, QuickBooks for financial data, and Canva for design asset creation. The platform offers both a Marketing API and a Transactional API for developers building custom integrations, with webhook support for real time event notifications. Zapier integration enables workflow automation across applications not directly connected to the platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/bbc488dd-8366-4ecd-9d4d-7a08847f5005.webp","url":"https://www.getapp.com.au/software/8268/mailchimp","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/8268/mailchimp#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":17604,"ratingValue":4.5},"offers":{"price":"13","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Touchpoint MX","description":"Touchpoint MX – a Kiwi-built marketing automation platform that unites email, SMS, surveys, and loyalty in one secure ISO 27001-certified solution with local NZ support.\n\nTouchpoint MX helps businesses capture new customers wherever they are and reduce the time to conversion effectively and efficiently using a range of cloud-based digital marketing tools through a single, omnichannel marketing automation platform.\n\nWith this platform, businesses can empower employees and teams of any size to take on personalized, digital marketing communications through a single omnichannel platform. With an easy-to-use CMS and powerful dashboarding and reporting functions, it can simplify database capture and hold customer information securely, making digital campaign execution easy. \n\nDesigned for beginners, agencies, and marketing professionals alike, the TouchpointMX platform can be either self-service or supported by Touchpoint Group's team of industry experts, as a fully managed marketing service.\n\nThis solution is suitable for the following industries: Banking, Insurance, Financial Services, Retail, Automotive, Utilities, Government, Healthcare, Professional Services, Events &amp; Hospitality, and Marketing &amp; Design Agencies.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cb246e10-5cb0-422c-88ce-78b4170b9c43.png","url":"https://www.getapp.com.au/software/2049081/touchpoint-mx","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/2049081/touchpoint-mx#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":3,"ratingValue":4.7},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Email Management Software","position":2,"item":"/directory/306/email-management/software","@type":"ListItem"},{"name":"Mailchimp vs Touchpoint MX","position":3,"item":"https://www.getapp.com.au/compare/8268/2049081/mailchimp/vs/touchpoint-mx","@type":"ListItem"}],"@id":"https://www.getapp.com.au/compare/8268/2049081/mailchimp/vs/touchpoint-mx#breadcrumblist"}]}
</script>
