---
description: Get a quick and detailed side-by-side comparison for Mailchimp vs Sprout Social. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Mailchimp vs Sprout Social Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Insurance CRM Software](/directory/3083/insurance-crm/software) > [Mailchimp \<span\>vs\</span\> Sprout Social](https://www.getapp.com.au/compare/8268/20453/mailchimp/vs/sprout-social)

# Compare Mailchimp vs Sprout Social

Canonical: https://www.getapp.com.au/compare/8268/20453/mailchimp/vs/sprout-social

> Detailed comparison between Mailchimp and Sprout Social. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Mailchimp | Sprout Social |
| **Overall rating** | 4.5/5 | 4.4/5 |
| **Total Reviews** | 17604 | 606 |
| **Starting Price** | USD 13.00 | USD 199.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Mailchimp

- API
- Activity Tracking
- Automated Publishing
- CRM
- Content Management
- Customisable Branding
- Customizable Reports
- Dashboard
- Engagement Tracking
- Monitoring
- Multi-Account Management
- Multi-Channel Campaigns
- Multi-Channel Management
- Performance Metrics
- Post Scheduling
- Real Time Editing
- Real-Time Analytics
- Real-Time Reporting
- Social Media Integration
- Workflow Management

### Sprout Social

- API
- Activity Tracking
- Automated Publishing
- CRM
- Content Management
- Customisable Branding
- Customizable Reports
- Dashboard
- Engagement Tracking
- Monitoring
- Multi-Account Management
- Multi-Channel Campaigns
- Multi-Channel Management
- Performance Metrics
- Post Scheduling
- Real Time Editing
- Real-Time Analytics
- Real-Time Reporting
- Social Media Integration
- Workflow Management

## Links

- [View Mailchimp Profile](https://www.getapp.com.au/software/8268/mailchimp)
- [View Sprout Social Profile](https://www.getapp.com.au/software/20453/sprout-social)
- [View Original Comparison](https://www.getapp.com.au/compare/8268/20453/mailchimp/vs/sprout-social)

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