---
description: Get a quick and detailed side-by-side comparison for Commence vs Zoho CRM. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Commence vs Zoho CRM Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Sales Force Automation Software](/directory/338/sales-force-automation/software) > [Commence \<span\>vs\</span\> Zoho CRM](https://www.getapp.com.au/compare/8238/9908/commence-crm-on-demand/vs/zoho-crm)

# Compare Commence vs Zoho CRM

Canonical: https://www.getapp.com.au/compare/8238/9908/commence-crm-on-demand/vs/zoho-crm

> Detailed comparison between Commence and Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Commence | Zoho CRM |
| **Overall rating** | 4.9/5 | 4.3/5 |
| **Total Reviews** | 44 | 6964 |
| **Starting Price** | USD 29.00 | USD 14.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Commence

- API
- CRM
- Calendar/Reminder System
- Channel Management
- Contract/License Management
- Customer Database
- Dashboard
- Email Management
- Lead Management
- Lead Qualification
- Opportunity Management
- Performance Metrics
- Proposal Generation
- Referral Tracking
- Sales Pipeline Management
- Search/Filter
- Segmentation
- Social Media Integration
- Territory Management
- Workflow Management

### Zoho CRM

- API
- CRM
- Calendar/Reminder System
- Channel Management
- Contract/License Management
- Customer Database
- Dashboard
- Email Management
- Lead Management
- Lead Qualification
- Opportunity Management
- Performance Metrics
- Proposal Generation
- Referral Tracking
- Sales Pipeline Management
- Search/Filter
- Segmentation
- Social Media Integration
- Territory Management
- Workflow Management

## Links

- [View Commence Profile](https://www.getapp.com.au/software/8238/commence-crm-on-demand)
- [View Zoho CRM Profile](https://www.getapp.com.au/software/9908/zoho-crm)
- [View Original Comparison](https://www.getapp.com.au/compare/8238/9908/commence-crm-on-demand/vs/zoho-crm)

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